Assistant Manager

Description

• Manage and oversee all operations related to freight forwarding and logistics.
• Manage sea export forwarding operations, ensuring timely delivery of goods to international destinations.
• Coordinate effectively with Custom House Agents and shipping lines for smooth export processing.
• Develop and maintain strong relationships with customers to ensure high satisfaction levels.
• Prepare and review export documentation to ensure compliance with regulations.
• Prepare and process various documents such as commercial invoices, bills of lading, and certificates of origin for exports.
• Monitor shipment status, resolve issues, and maintain accurate records throughout the supply chain.
• Analyze data and generate reports to assist in improving service efficiency and sales performance.
• Lead a team of professionals to achieve departmental goals and targets.
• Implement best practices in ocean freight management to optimize costs and service delivery.

• Minimum 6 years of experience in the transport and logistics industry, specifically in freight forwarding.
• Educational qualification in any field; professional certifications in logistics or supply chain management are a plus.
• Strong knowledge of export documentation and customs regulations.
• Proficiency in customer relationship management strategies.
• Excellent analytical skills with experience in data analysis and reporting.
• Effective communication and negotiation skills to engage with clients and partners.
• Ability to lead a team and manage multiple priorities in a fast-paced environment.