Assistant Manager

Key Success factors for an Individual:

• Passion and drive to excel

• Hunger to learn and grow

• Customer Orientation

What the Role involves :

• Position holder will be an individual contributor

• Build and manage productive, professional relationships with clients

• Ensure clients are using and deriving benefit from IndiaMART

• Ensure products/services in clients e-catalog are accurately defined

• Maximize revenue by upselling other services and achieve

fortnightly, monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Prompt resolution of complaints

• Daily 4-5 in person meetings (F2F) with clients onsite

Critical Skills of a Suitable Candidate :

• Application of sales techniques

• Active listening and understanding the business contexts of clients

• Good Verbal and written communication

• Ability to work independently