PUNE · FULLTIME

Assistant Manager Workplace

Jones Lang Lasalle

Pune · onsite · Posted 4d ago

Sourced from Naukri

Undisclosed2–7 yrsfulltimePune

Your match

Section · 01

About this role

Job Summary

Assistant Manager, Facilities will be responsible for managing all aspects of the facility management service delivery system in Accenture during the shift. In this capacity, the Assistant Facility Manager is accountable for the completion of pending works that needs high priority to complete in the required shift.

Responsibilities

Helpdesk/Mailroom Operations

To provide management advice on Helpdesk/Mailroom for escalated issues during the shift
To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process
To ensure accident or crises management is addressed immediately
Clearing of C-mail / Government agencies mail to the proper recipient

Front Office Operations

To provide management advice for Front Office for escalated issues during the shift
To ensure immediate response to all priority calls during the shift and follow escalation process
To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping upkeep

Security Operations

Attending the shift briefing
To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services
To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits
To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
To ensure that security staff adheres to GAP norms.
To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix.
To ensure the Grooming of the staff
To manage the overall key room, clock room and time office operations.
To ensure weekly training is imparted and staff grooming standard is maintained.
Answering the employees query on phone and mails replying.
Ensure to implement all process/ procedures on ground effectively

Housekeeping Operations

To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service
To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client's VIP visits
To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure
To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
Identification, on time closure and reporting of snags
To discuss and assist facility manager on monthly basis on the vendor performance matrix
Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations

Cafeteria Operations

To ensure caterers maintain a high standard of hygiene cleanliness in the services areas
During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements
To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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Section · 02

Skills

CAFcateringhandling escalationsInvestment managementauditsClient VisitsFacility Managementdeploymentfire drillHousekeeping ManagerLegalHelpdeskcomplianceCommercial Real EstateHousekeepingArtificial Intelligence

Section · Company

About JLL

Jones Lang Lasalle

Real Estate

11.4k+

employees

1999

27 years old

Mumbai, Maharashtra

India

₹6.8L PA avg

Avg at JLL

About

JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide

Industries

Real EstateEngineering & Construction

Employee ratings

10 reviews

4.1/ 5

Culture

2.8

Career growth

2.4

Work-life

3.6

Employees rate it well for

Job Security41Overall Company41

Find them on

Website LinkedIn AmbitionBox reviews

Job search guides

PUNE · FULLTIME

Assistant Manager Workplace

Jones Lang Lasalle

Pune · onsite · Posted 4d ago

Sourced from Naukri

Undisclosed2–7 yrsfulltimePune

Your match

Section · 01

About this role

Job Summary

Responsibilities

Helpdesk/Mailroom Operations

To provide management advice on Helpdesk/Mailroom for escalated issues during the shift
To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process
To ensure accident or crises management is addressed immediately
Clearing of C-mail / Government agencies mail to the proper recipient

Front Office Operations

To provide management advice for Front Office for escalated issues during the shift
To ensure immediate response to all priority calls during the shift and follow escalation process
To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping upkeep

Security Operations

Attending the shift briefing
To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services
To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits
To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
To ensure that security staff adheres to GAP norms.
To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix.
To ensure the Grooming of the staff
To manage the overall key room, clock room and time office operations.
To ensure weekly training is imparted and staff grooming standard is maintained.
Answering the employees query on phone and mails replying.
Ensure to implement all process/ procedures on ground effectively

Housekeeping Operations

To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service
To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client's VIP visits
To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure
To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
Identification, on time closure and reporting of snags
To discuss and assist facility manager on monthly basis on the vendor performance matrix
Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations

Cafeteria Operations

To ensure caterers maintain a high standard of hygiene cleanliness in the services areas
During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements
To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly.

Sourced from naukri

Let the agent run this one for you.

Tailored resume, auto-apply, and referral lookup — in under 2 minutes.

Section · 02

Skills

Section · Company

About JLL

Jones Lang Lasalle

Real Estate

11.4k+

employees

1999

27 years old

Mumbai, Maharashtra

India

₹6.8L PA avg

Avg at JLL

About

JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide

Industries

Real EstateEngineering & Construction

Employee ratings

10 reviews

4.1/ 5

Culture

2.8

Career growth

2.4

Work-life

3.6

Employees rate it well for

Job Security41Overall Company41

Find them on

Website LinkedIn AmbitionBox reviews