Assistant Manager- Volunteering

Key Responsibilities 1. Volunteer Strategy, Recruitment & Onboarding

• Develop and implement the organization s volunteer engagement strategy aligned with program and organizational goals.
• Lead recruitment and onboarding of volunteers across community, youth, institutional, and corporate segments.
• Build a diverse and inclusive volunteer pool with relevant skills, experience, and geographic representation.
• Design structured onboarding, orientation, and induction processes to ensure volunteers are effectively integrated into programmes.
• Create and maintain volunteer databases, engagement trackers, and deployment plans.
• Support the development of partnership proposals, engagement plans, reports, and presentations.

2. Corporate & Professional Volunteer Engagement

• Build and manage engagement opportunities for corporate employees and skilled/professional volunteers.
• Collaborate with CSR teams, companies, and professional networks to create meaningful volunteering avenues aligned with organizational priorities.
• Design short-term and long-term volunteering models, including mentoring, training support, employee engagement drives, project-based volunteering, and pro-bono support.
• Ensure a positive volunteer experience through effective coordination, communication, and relationship management.

3. Retention, Recognition & Stewardship

• Develop volunteer retention and stewardship strategies to build a stable and committed volunteer community.
• Lead volunteer appreciation and recognition initiatives, including certifications, awards, milestone acknowledgements, and engagement events.
• Monitor volunteer feedback and satisfaction to continuously improve the volunteer experience.
• Address volunteer concerns, resolve operational challenges, and ensure sustained engagement.

Candidate Specifications Educational Qualification Years of Experience Work Skills Other Skills Attributes Job Specifications Working Conditions