Assistant Manager - Transitions
HCA Healthcare · Hyderabad · onsite · Posted 38d ago
About a minute. You'll make an account on the way through.
About this role
- Plan, lead and execute end-to-end transitions for mid to large sized deals, ensuring smooth delivery and minimal service disruption.
- Define and agree on transition success criteria, outputs, and deliverables with onsite and internal stakeholders.
- Prepare and manage detailed transition plans and stream-specific activities (e.g., Knowledge Transfer plan, IT applications provisioning for new joiners, processes, reporting, current issues/RAID log).
- Lead and monitor Knowledge Transfer (KT) with SMEs, ensuring coverage of all relevant technical and process areas.
- Measure KT and other transition streams success, identifying and addressing gaps or risks proactively.
- Provide regular status updates and progress reports to all relevant stakeholders, including executives and onsite teams.
- Collaborate with internal delivery, operations, and onsite teams to drive execution.
- Ensure the appropriate documentation of processes transitioned in place, including providing a quality review of documentation (Process Maps and SOPs)
- Ensure successful delivery of transition outputs, including Transition Kick Off, Knowledge Transfer, Ramp Up & Go Lives, tollgates and the overall transition completion
- Identify and monitor transition risks and issues, propose and implement corrective actions
- Provide general transition management expertise and advice
- Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations.
- Capture and share lessons learned, contributing to the organizations transition to best practices and methodologies.
- Excellent communication (verbal & written) and presentation skills.
- Strong stakeholder management (internal & external) and client-facing skills.
- Proficiency in risk management, decision-making, and judgment under pressure.
- Leadership and people management abilities to drive cross-functional collaboration.
- Strong quality compliance, governance, and reporting discipline.
- Ability to handle conflict resolution and escalation management effectively.
- 1015 years of experience, with at least 5+ years in non-IT transition management.
- Proven success in leading mid-sized to large scale transitions from US and/or different countries to India.
- Hands-on experience in knowledge transfer planning, service migration and client onboarding.
- Should have strong critical-thinking capabilities to solve problems and think about wide-ranging issues and facilitate decisions
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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About HCA Healthcare
HCA Healthcare
Healthcare
4.0k+
employees
Nashville, TN
USA
₹17.9L PA avg
Avg at HCA Healthcare
About
HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.
Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.
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