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    Job · 15306821

    Startek logo

    Assistant Manager - Training & Quality

    Startek · Mumbai · onsite · Posted 49d ago

    Undisclosed7–13 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Develop and implement comprehensive training programs to enhance employee skills and knowledge.

    • Conduct regular quality audits to ensure compliance with industry standards and company policies.

    • Collaborate with cross-functional teams to identify areas for improvement and implement changes.

    • Design and deliver training sessions, workshops, and seminars to employees at all levels.

    • Evaluate the effectiveness of training programs and recommend improvements.

    • Maintain accurate records of training activities, including attendance, progress reports, and feedback.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Content Managementinstructional designtraining programsauditsadult learninge-learning platformsCommunication Skillscompliancequality management

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

    Find them on

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    Assistant Manager - Training & Quality · waiting for your command