Assistant Manager - Training & Quality
Startek · Mumbai · onsite · Posted 49d ago
Undisclosed7–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement comprehensive training programs to enhance employee skills and knowledge.
- Conduct regular quality audits to ensure compliance with industry standards and company policies.
- Collaborate with cross-functional teams to identify areas for improvement and implement changes.
- Design and deliver training sessions, workshops, and seminars to employees at all levels.
- Evaluate the effectiveness of training programs and recommend improvements.
- Maintain accurate records of training activities, including attendance, progress reports, and feedback.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Content Managementinstructional designtraining programsauditsadult learninge-learning platformsCommunication Skillscompliancequality management
About Startek

Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
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