{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Manager – Training - International","description":"Roles and Responsibility

Develop and implement comprehensive training programs to enhance employee skills and knowledge.
Conduct needs assessments to identify training gaps and develop targeted solutions.
Collaborate with cross-functional teams to align training objectives with business goals.
Design and deliver engaging and interactive training sessions.
Evaluate the effectiveness of training programs and recommend improvements.
Manage and maintain accurate records of training activities and participant feedback.

Job Requirements

Proven experience in training and development, preferably in a similar industry.
Excellent communication, presentation, and interpersonal skills.
Strong analytical and problem-solving skills with attention to detail.
Ability to work independently and as part of a team.
Experience with CRM/IT enabled services/BPO is desirable.
Strong understanding of adult learning principles and instructional design methodologies.

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