Assistant Manager - Telecalling

• Develop and implement comprehensive telecalling strategies to achieve business objectives.


• Lead and manage a team of telecallers, providing guidance and training to ensure high-quality performance.


• Build and maintain strong relationships with customers, addressing their concerns and resolving issues promptly.


• Analyze customer feedback and market trends to identify opportunities for improvement.


• Collaborate with cross-functional teams to align telecalling efforts with overall business goals.


• Monitor and report on key performance indicators, such as call volume, conversion rates, and customer satisfaction.

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