Assistant Manager -Technology Services

Job Details

• Location: Pune, Maharashtra
• Working Schedule: Full-Time
• Work Arrangement: Hybrid
• Relocation Assistance Available: Yes

Description and Requirements

• Education: Bachelor's degree (Any Stream) or diploma with a minimum of 15 years of education.
• Experience: Minimum experience of 4-5 years.
• Experience in Citrix/Virtualization services.
• Experience of managing change requests related to XenApp/XenDesktop/Citrix cloud services.
• Preferred experience in Ivanti, Tanium.
• Experience in OS, Windows update and SCCM.
• Knowledge and skills (general and technical): Excellent knowledge of MS Office Excel in particular (Aggregate functions, Pivots, Formatting, Tables, Others (outline, sorting, validation, text to columns, lookups)).
• Good understanding in Ticket Management, Change Management.
• Access Central Ticket Management.
• Good understanding on Citrix/virtualization Environment.
• Experience with Tanium/Ivanti/Systrack.
• Good experience on capacity and availability monitoring and good in diagnosing the problems to improve the availability of IT services.
• Excellent Skills in Analysis, Reporting and Presentation to be provided to users and technical groups.
• Hands on experience with OS performance, Windows update troubleshooting.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.