Assistant Manager Talent Acquisition

Job Title: Assistant Manager Talent Acquisition

Department: Human Resources – Talent Acquisition

Location: Hyderabad

Work Mode: Work from Office

Shift: US Shift / Night Shift

Industry: US Healthcare / RCM

Experience: 6–10 Years

Job Summary

We are looking for an experienced Assistant Manager – Talent Acquisition with strong recruitment experience in the US Healthcare – Payor and/or Provider domain.

The ideal candidate should have hands-on experience in end-to-end recruitment, volume hiring, stakeholder management, sourcing strategy, and team handling, with a good understanding of US Healthcare processes and talent markets.

The role will be responsible for managing recruitment delivery for Payor/Provider operations while ensuring hiring targets, TAT, quality, and joining ratios are achieved.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage end-to-end recruitment for US Healthcare Payor and Provider operations.
• Understand business manpower requirements and develop effective sourcing strategies.
• Handle volume hiring as well as niche and specialized healthcare requirements.
• Source and recruit candidates through Naukri, LinkedIn, employee referrals, consultants, databases, walk-ins, and other channels.
• Screen candidates and ensure profiles meet business and process requirements.
• Coordinate interviews, assessments, salary discussions, offer releases, and joining formalities.

US Healthcare – Payor / Provider Hiring

Experience in hiring for one or more of the following areas will be preferred:

Payor Operations:

• Claims Processing
• Member Services
• Prior Authorization
• Utilization Management
• Benefits / Eligibility
• Appeals & Grievances
• Provider Data Management
• Enrollment
• Claims Adjudication

Provider / RCM Operations:

• Accounts Receivable
• Medical Billing
• Denials Management
• Charge Entry
• Payment Posting
• Cash Posting
• Claims Processing
• Coding
• Eligibility & Verification
• Prior Authorization
• Patient Accounts

Team Management

• Manage and guide a team of recruiters to achieve daily and monthly hiring targets.
• Allocate requirements and monitor recruiter productivity.
• Conduct regular performance reviews and provide coaching and feedback.
• Ensure recruiters follow defined recruitment processes, SLAs, and quality standards.
• Support the team in closing critical and difficult-to-fill positions.

Stakeholder Management

• Work closely with Operations, HRBPs, Business Leaders, and Hiring Managers to understand hiring requirements.
• Conduct regular recruitment status reviews with stakeholders.
• Provide updates on pipeline, interview status, offers, joining status, and hiring challenges.
• Manage stakeholder expectations around recruitment TAT and candidate availability.

Recruitment Metrics & Reporting

• Track and publish recruitment dashboards and daily/weekly hiring reports.
• Monitor key metrics including:
• Hiring TAT
• Profiles Shared
• Interview-to-Selection Ratio
• Offer-to-Join Ratio
• Source Effectiveness
• Recruiter Productivity
• Dropout / No-Show Ratio
• Cost per Hire
• Identify gaps and implement corrective actions to improve recruitment performance.

Vendor & Sourcing Management

• Coordinate with recruitment consultants and external vendors for critical requirements.
• Monitor vendor performance against agreed SLAs.
• Develop new sourcing channels to build a strong talent pipeline.
• Drive employee referral and internal sourcing initiatives.

Candidate Profile

• 6–10 years of experience in Talent Acquisition / Recruitment.
• Strong experience in US Healthcare recruitment is mandatory.
• Exposure to US Healthcare Payor and/or Provider operations is preferred.
• Prior experience in BPO/KPO, Healthcare, RCM, BPM, or shared services recruitment preferred.
• Experience managing volume hiring and multiple requirements simultaneously.
• Prior experience handling a small recruitment team is preferred.
• Strong stakeholder management and communication skills.
• Good understanding of recruitment metrics, sourcing channels, and hiring processes.
• Ability to work effectively in US/night shifts.
• Strong negotiation, coordination, and candidate management skills.

Education

• Bachelor's degree in any discipline.
• MBA/PGDM in Human Resources will be an added advantage.

Key Skills

US Healthcare Recruitment | Payor | Provider | RCM | Talent Acquisition | Volume Hiring | Healthcare BPO Recruitment | Stakeholder Management | Team Handling | Naukri | LinkedIn | Vendor Management | Recruitment Metrics | US Healthcare Operations | End-to-End Recruitment

Preferred Candidate

Candidates currently working with US Healthcare, Payor, Provider, RCM, Healthcare BPO/KPO, or BPM organizations with strong recruitment exposure will be preferred.