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    Job · 20002001

    DELHI · FULLTIME

    Assistant Manager Spa

    JW Marriott logo

    JW Marriott

    Delhi · onsite · Posted 20d ago

    Sourced fromNaukri
    Undisclosed1–6 yrsfulltimeDelhi

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    Section · 01

    About this role

    Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas.

  1. Position focuses on ensuring guest and employee satisfaction.
  2. Assists with achieving the operating budget.
  3. CANDIDATE PROFILE

    Education and Experience

    - High school diploma or GED; 1 year experience in the spa, guest services, or related professional area. CORE WORK ACTIVITIES

    Assisting in Management of Spa Operations and Budgets

    - Ensures all employees have the proper supplies, equipment and uniforms.

  4. - Comprehends budgets, operating statements and payroll progress reports as needed to assist in the ficial management of department.
  5. - Manages supplies and equipment inventories within budget.
  6. - Maintains cleanliness of spa and related areas and equipment.
  7. - Understands the impact of department s operations on the overall property ficial goals and objectives and managing to achieve or exceed budgeted goals.
  8. - Ensures employees understand expectations and parameters.
  9. - Brings issues to the attention of the department manager and Human Resources as necessary.
  10. Ensuring and Delivering Exceptional Customer Service

    - Sets a positive example for guest relations.

  11. - Interacts with guests to obtain feedback on product quality and service levels.
  12. - Handles guest problems and complaints.
  13. - Empowers employees to provide excellent customer service.
  14. - Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  15. - Strives to improve service performance.

  16. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

  17. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  18. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.



  19. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    20. Sourced from naukri

    Section · 02

    Skills

    Customer ServiceFinancial ManagementProduct qualityContinuous improvementguest satisfactionHRPayrollGuest RelationsBudgetingfinance

    Section · Company

    About JW Marriott

    JW Marriott logo

    JW Marriott

    Hospitality

    4.0k+

    employees

    1927

    99 years old

    Bethesda, Maryland

    United States (USA)

    ₹3.2L PA avg

    Avg at JW Marriott

    About

    JW Marriott is a luxury hotel brand providing elegant accommodations and tailored experiences for discerning travelers in prime locations globally.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.0

    Career growth

    3.5

    Work-life

    3.2

    Employees rate it well for

    Job Security42Skill Development41

    Find them on

    WebsiteAmbitionBox reviews

    Assistant Manager Spa · waiting for your command