Assistant Manager - Service Reliability Engineer

Job Title: Service Reliability Engineer

Department: ATCI Testing

About Business line/Function: Arval Tech Center India (ATCI)

Position Purpose

As a Service Reliability Engineer, you will be part of this international team composed by more than 60 people, working for Squads across different countries.

You will ensure that the appropriate level of testing is carried out in accordance with the principles set out by the ATC and in the test strategy.

To do so, you will contribute to the production of the test strategy, perform test analyses, define and automate Test Cases ensuring that they cover the requirements and oversee the execution of the tests.

Responsibilities

Direct Responsibilities

• Drive Three Amigos ceremonies within the squads to define relevant acceptance criteria
• Perform test analysis
  
  

Requirements

Drawing on the test strategy and the specifications of the software solution requested (requirements, general and detailed specifications in particular), help to produce test plans:

• test objectives,
• test campaigns,
• conditions for the execution of test plans.
• Use his/her business knowledge to ensure performance of the appropriate level of the test process (prioritisation, relevance, etc.)
• Ensure requirements are covered by test cases
• Design and produce the test baseline:
• Test cases with the associated logical datasets,
• Test campaigns,
• Test follow-up.
• Build and research physical datasets.
• Automate Test Cases using the internal Frameworks and standards
• Oversee test execution
• Run test campaigns, investigate anomalies and produce test evidence
• Monitor progress in resolving anomalies
• CI/CD and Automation
• Configure workflows and pipelines in Jenkins for Deployments.
• Automate manual and repetitive tasks.
  
  

Contributing Responsibilities

• Contribute to the production of the test strategy
• Contribute to the closure of the test phase
• Provide the information required to draw up the test report and results
• Maintenance of Service Level Objectives
• Contribute the secure the availability, integrity and quality of the test platforms.
• Rebuilding the service in case of incidents, by mobilizing adequate resources if required.
  
  

Technical & Behavioral Competencies

Specific Qualifications

As an IT Engineer you have more than 2 years of experience in Testing in Agile, especially using a BDD (Behavior Driven Development) approach.

You are motivated by learning new business activities and driving a squad to produce a better quality in an international context.

The rigor and your ability to define Acceptance criteria and Test with the right granularity are part of your key strengths.

Continuous improvement is part of your DNA. Your motivation drives you to share your experience with the other Test Analysts and actively participate in improving the testing experience.

Technical Skills

• JIRA
• Splunk / Dynatrace
• SQL
• Postman
• GitLab
• Jenkins
• Automation
• Python/Java
  

Behavioral Skills

• Attention to detail / rigor
• Adaptability
• Creativity & Innovation / Problem solving
• Ability to deliver / Results driven
• Ability to understand, explain and support change
  

Education Level: Bachelor Degree or equivalent

Experience Level: At least 5 years

Location: Bangalore

About BNP Paribas Group

BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function: ARVAL Service Lease

Arval is car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.)

Arval aims to be a leader in mobility, technology, and sustainability by 2030. One of the levers to achieve this is to increase our efficiency and agility. With this ambition in mind, the Arval Test Center (ATC) is professionalizing and industrializing testing activities across various Tribes and Squads.

ARVAL TECH CENTER INDIA

ATCI serves as Arval's dedicated IT hub, closely collaborating with the onshore Arval IT teams to implement global technology strategy. It plays a key role in delivering IT solutions across countries while driving execution from India. The center strengthens Arval's digital transformation by aligning its capabilities with international IT needs.