HYDERABAD · FULLTIME
Assistant Manager Service CR - Cold Room
Voltas
Hyderabad · onsite · Posted 2d ago
Sourced from
Undisclosed10–15 yrsfulltimeHyderabad
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Section · 01
About this role
Responsibilities
- Planning, Coordination, Execution of after sales Service.
- handle after sales service to customers, coordination with Service partners & OEMs
- Schedule the Warranty/Post Warranty Services, PMS, end to end Coordination.
- Spare Parts Management
- Ensure Customer satisfaction.
- Generate Revenue through Retrofit business.
- In depth technical knowledge of cold room PUF panels, All kind of Freon refrigeration systems, controls & Electrical Control Panel, etc.
- Capability of handling the technical query of internal team, customers, OEMs, Installation Partners
- Customer oriented
- Cost conscious
- Time Management
- Good Communication Skills (Verbal & Written)
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Section · 02
Skills
Customer ServiceWritingwarrantySpares Managementroom serviceQuery HandlingretrofitWarranty ManagementOem ManagementSystemperformance metricsWarranty ClaimsClaims ManagementService CoordinationPostCommunication SkillstechnicalSales
Section · Company
About Voltas
Voltas
Consumer Electronics & Appliances
1.9k+
employees
1954
72 years old
Mumbai, Maharashtra
India
About
Voltas is India's leading brand in home appliances and a global brand in providing engineering solutions. They offer products like AC, refrigerators, and washing machines at affordable prices.
Industries
Consumer Electronics & AppliancesIndustrial MachineryManufacturingElectronics
Employee ratings
2,639 reviews
4.0/ 5
Culture
3.8
Career growth
3.3
Work-life
3.9
Employees rate it well for
Salary280Work Culture220Senior Management169Job Security167Work Life Balance151
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