Assistant Manager - Risk Containment Unit

Job Purpose To manage and optimize the risk and Fraud management process for payments business of Bajaj Finance Limited, covering full lifecycle from Onboarding Risk to transactions/ lifecycle risk management. The role is responsible for investigation, analysis, actioning and reporting of merchants for mitigation of risk.

Duties and Responsibilities

• Completely own the risk and fraud management function for Payments business of Bajaj Finance Limited for Acquiring QR business
• Acquiring QR risk management through Onboarding checks, Transaction Monitoring and Portfolio monitoring
• Daily review of risk triggered cases basis transaction pattern, business data verification and calling for early identification
• Update system for action taken basis review
• Prepare daily/weekly/monthly reports on trends, thresholds and efficiency
• Maintain close coordination with business, operations, data team for review of existing processes/ data points and to use them from mitigating fraud risk by getting controls implemented

Key Decisions / Dimensions

• Following decisions are taken by the role:
• Decide on the quality of the merchant basis transaction pattern or business documents
• Deactivation/Reactivation of merchants basis data available

Major Challenges

• Ensure 100% monitoring with zero error
• Handling of special situations with quick thinking and instant action
• Constant monitoring to improve process efficiency

Required Qualifications and Experience

• a)Qualifications Any Graduate/post-graduate degree. Good understanding of Payment business
• Work Experience 1.1-2 years of experience with NBFC/Banks in calling and/OR document verification
• 2.Experience in Advanced Excel
• 3.Must be familiar with SFDC