Assistant Manager - Retail Relations
K Raheja Corp · Bengaluru · onsite · Posted 61d ago
Undisclosed4–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
KEY RESPONSIBILITIES
Drive Consumptions:
Drive Consumptions:
- Preparing monthly Trading Density (TD) report for brands, category performance.
- Analysing the TD report closely with brands and obtaining insights on What worked and What did not.
- Category performance should be track for growth within the brand, within the category and of the unit over the period.
- Business Review Meetings (BRMs) with brand personnel including store, area/regional team in coordination with mall marketing and leasing teams to achieve budgeted sales numbers.
- Circulating and following up on BRM minutes of meeting to ensure tracking and closure on actionable points within the agreed timelines.
Competition Mapping and Analysis:
- Tracking and analysing competition/stand-alone brand vis--vis Inorbit store performance.
- Comparing store look and feel, stock availability, staff involvement and store practises between competition mall/standalone to identify gaps ensuring corrective actions are taken within the agreed timelines.
Retail Store Audit
Business aspect:
- Store footfall, its growth trends, Store/Mall footfall and conversion ratio and compare with similar category and zone ratio.
- Stock turnover ratio: Sales to total value of stock and compare with category average. Freshness of stock.
- Average bill value and its comparison with the category average.
- Online and offline sale.
Customer Experience aspect:
- Store hygiene cleanliness. Airconditioning Lighting.
- Merchandize presentation, stacking and ease of browsing.
- Trial room management.
- Average billing time per customer.
- Customers feedback mechanism and grievance handling.
- Approachable, Presentable and trained staff.
- Fire safety related measures.
Retailer Engagement
- Conducting Retail Awards on an annual basis to reward the Malls best retailers in terms of sales, operations, marketing co-ordination and safety.
- Planning felicitation and celebration for stores crossing different milestones such as highest ever sales, number 1 in the country etc.
- Ensuring retailer participation/engagement in Mall activities throughout the year such as Seasonal Dcor, Womens Day, Republic Day and events of the kind for continuous visibility and awareness.
Reports Weekly/Monthly
- Preparation of the below reports as per deadlines:
- TD Report with analysis (Top/Bottom performers, RRR% etc)
- Weekly Marketing Report Sales Figures
- MMR Reports
- Monthly Competition Data
- DRM Reports
- Occupancy Report as and when needed.
KEY SKILLS
- Communication negotiation Skills
- Retail Store Business Acumen
- Analytical Skills
- Coordination Skills (PR Skills)
- Microsoft Excel PPT
- Advanced Excel
- Microsoft PowerPoint
- Retail Jargons/Standard performance measurement metrics.
- Retail Store operation basics.
Sourced from naukri
Skills
Customer ExperienceretailCompetition Mappinganalytical thinkingAdvanced ExcelGrievance HandlingFire safetyNegotiation SkillsPrSales NumbersMappingMall MarketingLeasingretail storeoperationsSalesTradingmarketing
About K Raheja Corp
K Raheja Corp
Real Estate
13.0k+
employees
1956
70 years old
Mumbai
India
About
K Raheja Corp is a prominent Indian real estate developer focused on creating sustainable residential and commercial spaces, prioritizing eco-friendly construction.
Industries
Real Estate
Employee ratings
817 reviews
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Culture
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