Assistant Manager Regional Process Engineering & Productivity

Job Summary

The Assistant Manager - Regional Process Engineering & Productivity supports the execution of process engineering, productivity improvement, and standardization initiatives across regional operations. The role is execution-focused and works closely with operations teams to implement defined process improvements, productivity enhancements, and safety initiatives across hubs, delivery centres, and surface-linked operations.

Location: Delhi. Travel Required: 25%, 50%, 75%.

Job Purpose

To support regional operations by executing process engineering initiatives that improve productivity, service quality, safety, and operational consistency, using structured industrial engineering and data-driven improvement approaches.

Responsibilities

• Process Mapping & Standardization: Support end-to-end process mapping across regional operational activities including first-mile, hub, surface interface, and last-mile operations. Assist in documenting and updating Standard Operating Procedures (SOPs) to ensure process uniformity across locations. Support identification of inefficiencies, rework, and non-value-added activities through structured observation and data collection.
• Productivity & Workflow Optimization: Assist in conducting time and motion studies to improve throughput and reduce handling time. Support implementation of optimized workflows, layouts, and manpower deployment models. Track productivity metrics at site level and support improvement initiatives.
• Ergonomics, Safety & Service Quality: Support ergonomic assessments and implementation of safer work practices across operational sites. Assist in safety audits, risk identification, and closure of corrective actions. Ensure process improvements are aligned to service quality, shipment integrity, and TAT requirements.
• Cost Efficiency & Resource Optimization: Support identification of cost-reduction opportunities through process simplification and productivity improvement. Assist in tracking benefits realization from implemented process changes. Support data collection for cost-to-serve and efficiency analysis.
• Technology & Automation Enablement: Support rollout and adoption of process improvement tools, automation aids, and digital solutions. Coordinate with IT, vendors, and operations teams during pilots and deployments. Assist in monitoring adoption effectiveness at site level.
• Performance Monitoring & Governance: Collect and maintain operational data related to productivity, efficiency, and safety. Support preparation of MIS, dashboards, and reports for regional reviews. Escalate deviations, execution gaps, and risks to the Manager for corrective action.
• Capability Building & Stakeholder Engagement: Support training and awareness sessions on SOPs, productivity tools, and process changes. Act as a process support resource for site operations teams. Coordinate with cross-functional stakeholders for smooth execution of improvement initiatives.

Qualifications & Experience

• Essential: Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations, Logistics, or Supply Chain Management.
• Preferred: Postgraduate qualification or diploma in Operations, Industrial Engineering, or Logistics.
• Experience: 5-7 years of experience in process engineering, productivity improvement, operations excellence, or similar roles. Exposure to express logistics, courier, e-commerce, or other high-volume, service-driven operational environments preferred. Hands-on experience supporting time & motion studies, SOP execution, and site-level productivity initiatives.

Skills & Capabilities

Technical Skills

• Process documentation and SOP execution
• Productivity and time-motion analysis support
• Operational data analysis and MIS
• Site-level process implementation and follow-through

Key Competencies

• Strong execution discipline and attention to detail
• Analytical and problem-solving mindset
• Effective coordination with site and regional teams
• Ability to work in field-intensive, fast-paced environments
• Clear communication and structured reporting

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.