Assistant Manager Recreation
JW Marriott · Delhi · onsite · Posted 43d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Assists with managing aspects of the pool and beach areas, including overall maintece, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the ficial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies. CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR
- 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES
Assisting with Recreation Operations
- Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees absence. - Monitors quality, standards and meets the expectations of the customers on a daily basis. - Demonstrates knowledge of job-relevant issues, products, systems, and processes. - Schedules events, programs, and activities, as well as the work of others. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Develops specific goals and plans to prioritize, organize, and accomplish work. - Supports the management of outside vendors including water sports and scuba. - Assists with managing group activities including sand painting, bon fires, and team building events. - Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. - Assists with managing the childrens program (eg, coordinates activities, purchases equipment and supplies etc). - Assists with managing pool and beach areas, including overall maintece, daily upkeep and cleanliness, and the operation of cabana units. Providing and Ensuring Exceptional Customer Service
- Serves as a role model to demonstrate appropriate behaviors. - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed. Conducting Human Resources Activities
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. - Participates in the performance appraisal system process, giving feedback when needed. - Coordinates training activities for employees in department. - Encourages and builds mutual trust, respect, and cooperation among team members. - Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionemployee satisfactionRestaurant managementhuman resourcesphysical educationPerformance AppraisaloperationsPersonal Assistance
About JW Marriott
JW Marriott
Hospitality
4.0k+
employees
1927
99 years old
Bethesda, Maryland
United States (USA)
₹3.2L PA avg
Avg at JW Marriott
About
JW Marriott is a luxury hotel brand providing elegant accommodations and tailored experiences for discerning travelers in prime locations globally.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
4.1/ 5
Culture
3.0
Career growth
3.5
Work-life
3.2
Employees rate it well for
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