Assistant Manager-Quality

Job Summary

We are looking for a Quality Assistant Manager with experience in the bakery/food manufacturing industry to support and manage quality assurance and food safety activities across raw materials, production processes, finished products, and packaging.

The role will be responsible for ensuring that products consistently meet defined quality, food safety, regulatory, and customer requirements while supporting continuous improvement and compliance with food safety management systems.

Key Responsibilities

• Monitor quality parameters throughout the bakery production process, including mixing, fermentation/proofing, baking, cooling, slicing, filling, and packaging.
• Ensure products meet defined specifications for appearance, taste, texture, weight, dimensions, moisture, shelf life, and packaging.
• Conduct and supervise in-process and finished-product inspections.
• Identify deviations and ensure timely corrective actions.
• Monitor the quality of incoming raw materials such as flour, sugar, yeast, fats/oils, eggs, dairy products, ingredients, additives, and packaging materials.
• Verify materials against approved specifications and inspection standards.
• Coordinate with Stores, Procurement, Production, and suppliers regarding quality-related issues.
• Implement and monitor HACCP, GMP, GHP, food safety, and hygiene requirements.
• Conduct routine hygiene and sanitation inspections of production areas, equipment, personnel, and utilities.
• Monitor cleaning and sanitation practices and ensure corrective actions are implemented.
• Support food safety risk assessments and preventive controls.
• Maintain quality and food safety records, including inspection reports, test results, sanitation records, calibration records, and traceability documents.
• Ensure proper documentation and implementation of SOPs, work instructions, specifications, and quality procedures.
• Monitor compliance with company quality standards and applicable statutory requirements.
• Investigate quality deviations, product rejections, process failures, and customer complaints.
• Conduct root-cause analysis using appropriate problem-solving techniques.
• Implement and follow up on Corrective and Preventive Actions (CAPA).
• Monitor quality trends and identify opportunities for improvement.
• Coordinate microbiological, chemical, physical, and sensory testing of raw materials, in-process samples, finished products, water, and environmental samples as applicable.
• Ensure testing is carried out according to approved methods and specifications.
• Monitor shelf-life studies and product stability where required.
• Support internal, external, customer, and regulatory audits.
• Ensure timely closure of audit observations and non-conformities.
• Maintain compliance with applicable food safety and quality standards/certifications such as ISO 22000, FSSC 22000, BRCGS, HACCP, and relevant local regulations, as applicable.
• Supervise and guide Quality Officers, QC Inspectors, and other quality team members.
• Allocate daily quality inspection activities and monitor performance.
• Conduct training on quality, food safety, hygiene, GMP/GHP, and SOP requirements.
• Coordinate closely with Production, R&D, Maintenance, Stores, Procurement, and other departments.

Continuous Improvement

• Analyze quality data, customer complaints, rejection trends, and process deviations.
• Identify opportunities to reduce wastage, rework, rejection, and quality-related losses.
• Support process improvement and standardization initiatives.
• Promote a strong quality and food-safety culture across the organization.

Candidate Profile

• Bachelor's/Master's degree in Food Technology, Food Science, Dairy Technology, Microbiology, Biotechnology, or a related field.
• 6-7 years of relevant experience in Quality Assurance/Quality Control, preferably in the bakery, food manufacturing, FMCG, or similar industry.
• Good knowledge of bakery products, ingredients, production processes, and quality parameters.
• Strong understanding of HACCP, GMP, GHP, food safety, CAPA, root-cause analysis, and quality systems.
• Experience in handling audits, documentation, customer complaints, and non-conformities.
• Good analytical, problem-solving, communication, and team-management skills.
• Ability to work in a production/manufacturing environment and in shifts, if required.

Key Performance Indicators (KPIs)

• Reduction in product rejection and rework
• Compliance with quality and food safety standards
• Reduction in customer complaints
• Timely closure of CAPA and audit observations
• Raw material and finished-product quality compliance
• Hygiene and GMP compliance
• Accuracy and timely completion of quality documentation
• Improvement in process consistency and product quality

Why Join Us?

Join our team and contribute to delivering safe, high-quality, and consistent bakery products while building a strong culture of food safety, quality, and continuous improvement.