Assistant Manager - Projects & Testing (Pre-Acq)
SBI Cards & Payment Services · Gurugram · onsite · Posted 26d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About the company
What s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning development framework
Role Purpose
Responsible for supporting Project implementations for Operations associated User acceptance testing for system changes. Also responsible for critical predefined business system maintenances /set ups on production.
Role Accountability
- Provide UAT support for New Product policy initiatives of the organization which helps in faster rollout of new products rule changes, incumbent shall have a pivotal role in driving changes on key systems in operations from business perspective.
- Collaborate with various internal groups to understand detailed business requirements, implement new processes.
- Ensure creation/execution of detailed Testing plans including Collaboration with key stakeholders for seamless execution of UAT process.
- Drive productivity initiatives through system changes.
- Write detailed and accurate business requirement documents (BRDs) for system changes involved in assigned projects/regular business policy changes.
- System administrator /key spoc for ensuring timely/accurate production maintenances for Ops predefined parameters.
- Manage various team dynamics responsible for teams career path ensuring consistency in operations in line with business goals objectives.
- Collaborate internal stakeholders to drive efficiency in processes which can lead to elimination / reduction of process re-work, customer complaints increase productivity/reduced costs enhanced compliances.
- Ensure process documentation and compliance adherence.
Measures of Success
- Adherence to new program launch /project /policy change timelines
- 100% accurate system set ups/accurate maintenances as per TAT defined
- 100% coverage /accurate UAT execution reporting
- No adverse observations in internal/external audits
Technical Skills / Experience / Certifications
- Understanding of core systems like V+/CardOne/CEMS/WCP etc
- Understanding of Operations processes
- Understanding of the regulatory landscape for Operations processes
Competencies critical to the role
- Analytical Ability
- Innovation Problem Solving
- Detail Orientation
- Process Orientation
Qualification
Graduate in any discipline
Preferred Industry
FSI
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
system administratorprocess documentationBusiness RequirementsauditsDentalUat SupportCustomer ComplaintsTerm Life Insurancemedical insuranceopdoperationscompliance
About SBI Cards & Payment Services
SBI Cards & Payment Services
Financial Services
3.8k+
employees
1998
28 years old
Gurgaon/Gurugram, Haryana
India
₹4.6L PA avg
Avg at SBI Cards & Payment Services
About
Plastic money for utilities and payments
Industries
Financial Services
Employee ratings
10 reviews
3.7/ 5
Culture
2.5
Career growth
1.7
Work-life
2.5
Employees rate it well for
Overall Company37Skill Development36
Find them on