Assistant Manager - Programme Data Analytics & Knowledge Management

Job Title: Assistant Manager - Programme Data Analytics Knowledge Management

Grade: G

Department: Programme Strategy, Impact and Evidence

Reporting to: Head - Impact Evidence

Location: National Support Office, Delhi

Contract duration: Fixed Term (3 years) Renewable

ABOUT BAL RAKSHA BHARAT:

Bal Raksha Bharat (also known as Save the Children) is a leading NGO in India, working for the cause of children. It is a member of the Save the Children movement that has been operating globally for over 100 years, with the mission to inspire breakthroughs in the way the world treats children and achieve immediate and lasting changes in their lives. We are working towards three breakthroughs in how the world treats children by 2030:

No child dies from preventable causes before their fifth birthday,

All children learn from a quality basic education, and

Violence against children is no longer tolerated.

We run programmes in the urban areas and remotest corners of India in the thematic areas of Education, Health Nutrition, Child Protection, Skilling Economic Well-being, and Climate Adaptation, Disaster Resilience Humanitarian Response, aiming to secure quality education, healthcare, and protection from harm and abuse, as well as life-saving aid during emergencies, for children.

ROLE PURPOSE:

Bal Raksha Bharat (BRB) implements a range of projects focused on health and nutrition, education, social protection, livelihood, and social and behavioural change communication (SBCC). These projects aim to demonstrate the effectiveness of innovative interventions to improve childrens lives, supported by the development and deployment of robust MIS systems that enable thorough documentation, data analysis, reflection, and dissemination of the processes and learnings generated throughout the project period.

Bal Raksha Bharat (BRB) is seeking a highly organised, system- and detail-oriented Assistant Manager for the Programme Analytics Knowledge Management domain who thrives on data analytics visualisation, reporting to the Head - Impact Evidence, and collaborating closely with the Leadership Team, ME Team, project implementing teams, and thematic/ technical support teams.

The Assistant Manager - Programme Analytics Knowledge Management will lead the design, implementation, and maintenance of the overall Programme Knowledge Management and Evidence building to demonstrate impacts aligning with BRB s strategy commitments and commitments to our Supporters. This role requires strong design, coordination, communication, and analytical skills to facilitate programme system practice strengthening, knowledge sharing, collaboration, and learning among our teams, with a deeper understanding of data around various project themes. The role holder will lead in developing a comprehensive digital data management system and the enabling ground MIS system to ensure smooth and clean data collection, aggregation, analysis, and visualisation. The role holder will support the leadership and other teams to derive insights from the MIS to improve the project s programme s performance, and demonstrate achievements to the stakeholders.

The ideal candidate must have an aptitude for extensive data handling, research, storytelling, and capacity building.

SCOPE OF ROLE:

Context: Development (Primary) / Humanitarian (Incidental)

Scope:

This role s effort and delivery cover all development and humanitarian projects implemented across India, including all associated technical collaboration and reporting engagement, either committed, statutory or voluntary, which may even cover geographies and cities beyond the current programme implementation geography.

Staff reporting to this post: None

Budget Responsibilities: None

Role Dimensions: The Role Holder will actively collaborate with:

The Programme Leadership to understand the programme strategy delivery performance documentation, analysis, and reporting expectations.

National MEAL Leads, Thematic Leads the IT Team - to understand associated technical aspects, seek guidance in the KM system design integration in the project, and seek validation.

Implementation Unit Heads, Donor SPOCs, and Project Leads to understand the donor and internal commitments expectations.

Project Team in the field, including Project MIS role holders- to deliver the ME-related expectations regarding system practice, quality data, and evidence gathering for ease of access, authenticity, accuracy, reliability, etc.

Donor Representatives / External Stakeholders- to understand the external compliance requirements and expectations.

The Role Holder drives the agenda of comprehensive evidence building and harvesting through Project MIS setting up, practice and analysis to continuously evaluate the programme implementation strategy delivery performance.

KEY AREAS OF ACCOUNTABILITY

Development, maintenance and support of the Knowledge Management System, Programme MIS, capacity building support to project staff on project MIS, Programme documentation, Data Analytics, evidence building, and Reporting as required by the organisation and donor.

A. Developing Systems and Promoting Evidence-Based Programme Management Practices

Develop maintain the organisation s monitoring measurement framework indicator library.

Develop and strengthen SOPs, Project MIS, Tools Templates for data collection and reporting systems to assist evidence-based programme decisions, their scalability sustainability.

Build the capacity of project teams and reporting focal points through structured meetings and training to ensure reliable (complete, correct true) and quality programme evidence is generated and documented consistently.

Promote practices of evidence generation, documentation and aggregation through supportive supervision, regular guidance and ongoing feedback.

Lead initiatives to improve system reliability, data quality and integrity.

B. Analytics, Visualisation and Knowledge Dissemination

Oversee end-to-end data processes, including data collection, cleaning, storage, and integration from multiple sources to serve diverse purposes.

Design and manage analytics workflows, applying statistical and visualisation techniques to generate insights.

Develop and maintain interactive tools (dashboards, reports, factsheets) to communicate purposeful findings in a clear, easily accessible understandable way for diverse users.

Synthesise data and insights into knowledge products such as factsheets, newsletters, reports, and specific inputs for the Communication Hub other teams.

Maintain knowledge repositories and ensure accessibility of program evidence.

C. Evidence Use Decision Support to Monitor Strengthen BRB Strategy

Facilitate quarterly reviews, learning forums, and decision-making sessions using evidence to assist BRB in tracking, monitoring, strengthening performance vis- -vis strategy commitments.

Partner with program and leadership teams to apply insights for planning and corrective actions.

Facilitate periodic Board and key stakeholder reporting within the given TAT.

Anchor the management of the Organisational Knowledge library, particularly products like project reports, impact stories, project designs, other evidence documents, etc., to assist scaling.

Assist Programme teams with inputs for engaging with stakeholders with evidence and analysis.

Promote a culture of evidence-based decision-making within the BRB in every possible way.

D. Organisational System Practice Strengthening

Contribute to building a culture of system compliance practice across BRB, including but not limited to digitisation (while adhering to DPDP), strengthening ESG CSG adherence, and Inclusion, improving efficiency and effectiveness.

Undertake any other additional responsibilities as and when assigned by the Line Manager / Leadership team for the best interest of the children and BRB.

BEHAVIOURS (Values in Practice)

Accountability: Takes responsibility for delivering results efficiently and transparently.

Ambition: Sets high goals and demonstrates commitment to achieving them.

Collaboration: Builds and maintains effective relationships with colleagues and stakeholders.

Creativity: Innovates and adapts to deliver impactful solutions.

Integrity: Upholds ethical standards and organisational values.

Learning: Draws learning for the growth and development of self, teams and BRBs programming. QUALIFICATIONS

Postgraduate degree in Statistics, Science, Social Sciences, Information Science, Library Science, Developmental Studies, Population Studies, or a related field.

Degree/ at least a Diploma in data analytics or database management.

EXPERIENCE AND SKILLS

At least 7 years of experience relevant to job responsibilities, after the relevant minimum qualification.

Strong applied data skills, advanced Excel (Power Query and VBA for automation), Power BI for interactive data visualisation. Basic Python scripting (using libraries like pandas and openpyxl/ pyexcel) for data processing and integration.

DESIRABLE:

Command of data analytics using statistical software like R, STATA, SAS, SPSS, etc.

Certifications relevant to job deliverables.

Sound verbal and written communication skills in English.

Experienced in social development programs, including program designs, MEAL RBMS frameworks.

Experience in large data handling, processing, statistical analysis, interpretation, and analytical report generation.

Sound understanding of Data Privacy Principles Organisational Data Handling Protocol.

KEY COMPETENCIES

Technical Competencies:

Excellent knowledge skills of digital data management and reporting tools.

Large data handling, complex statistical analysis, data interpretation presentation skills.

Excellent communication and presentation skills.

Sound understanding of MEAL RBMS frameworks and tools.

Management Competencies:

Strong interpersonal skills.

Excellent planning, facilitation, and monitoring skills.

Ability to work under pressure.

Willingness to travel to project locations away from metro cities.

Willingness to work on irregular hours when the job dictates (such as for events, emergency response times, external TAT, etc.)

GENERIC COMPETENCIES

Being the Voice of Children: Utilises being part of a global movement to promote change in the policy and public sphere on child-related issues.

Advancing Equality Inclusion: Drives an enabling environment for gender equality and inclusion, and prioritises the most deprived and marginalised children.

Builds Strengthens Partnerships: Inspires others to embrace the values and principles that underpin partnerships and the localisation agenda.

Child Rights: Promotes the rights of children in their work and works with colleagues and peers.

ADDITIONAL JOB RESPONSIBILITIES

The duties and responsibilities as set out above are not exhaustive, and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.

EQUAL OPPORTUNITIES

Bal Raksha Bharat aims to be an equal-opportunity employer. We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief, or creed. Women candidates are encouraged to apply.

CHILD SAFEGUARDING

We need to keep children safe, so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

CHILD SAFEGUARDING (Strike out whichever is not applicable)

Level 1: The role holder will not have contact with children and/or young people, or access to personal data about children or young people, as part of their work; therefore, a police check will not be mandatory unless the content or location of the role changes, in which case the Child Safeguarding level will be reviewed.

Level 2: Either the role holder will have access to personal data about children and/or young people as part of their work; or they will be working in a regulated position (Finance, Monitoring Evaluation, Legal etc.); therefore, a police check will be required.

Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in programs; or are visiting programs; therefore, a police check will be required.

SAFEGUARDING OUR STAFF

The post holder is required to carry out the duties in accordance with the BRB s anti-harassment policy.