Assistant Manager - Program Management

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Assistant Manager - Program Management located in Bangalore.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with PL and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Flexible to work in Night Shift

Requirements

• Typically requires a bachelor s degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years experience in program administration/ management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.

Benefits

• Health insurance
• PTO

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.