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    Job · 10786099

    WNS logo

    Assistant Manager - Process Training (AML/KYC/FCC) - Gurgaon

    WNS · Gurugram · onsite · Posted 72d ago

    Not disclosed8–10 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Job Description

    We are looking for an experienced Training and Development Assistant Manager to devise our organizational training strategy, oversee its implementation and assess its outcomes.

    You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm.

    Training Managers work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company.

    Training Managers often have backgrounds in business, leadership, human resources,

    development, and education.

    Responsibilities:

    Identifying and assessing future and current training needs.

    Drawing an overall or individualized training and development plan.

    Deploying a wide variety of training methods.

    Responsible for Training delivery for new hires, refreshers and any ad hoc training requests.

    Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them.

    Provide opportunities for ongoing development.

    Drive individual goals including but not limited to training certifications for trainers, deadlines for training remediation's and all other relevant metrics.

    Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflows.

    Proactively communicate with Client on daily operational matters relating to training.

    Partner with operational teams to ensure that refresher training needs are identified and delivered.

    Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to training.

     Financial Crime Experience of at least 5 years is must

     Experience into AML KYC CDD, SAR, and EDD Domain

     Good with Microsoft Office Strong with MIS reporting

     Strong analytical and operations management skills

     Minimum 7 years of experience

     client focused with superior written and verbal communication skills.

     Ability to work under pressure in a faced paced environment with limited structure.

     Proven work experience as a Training Manager

     Track record in designing and executing successful training programs

     Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.

     Excellent communication and leadership skills

     Ability to plan, multi-task and manage time effectively.

    Minimum 8 years of experience and Graduate

    Qualifications

    Bachelor's degree in commerce, Finance Certifications such as CAMS, ICA, ACAMS, CRCM, or equivalent are preferred.

    Sourced from foundit

    Skills

    Financial crimeeddmicrosoft officementoringSARcddSimulationsWorkshopsE-learningmodern training methodsMIS ReportingOperations ManagementAmlKYCClassroom TrainingCoaching

    About WNS

    WNS logo

    WNS

    BPO

    20.0k+

    employees

    1996

    30 years old

    Mumbai, Maharashtra

    India

    ₹6.3L PA avg

    Avg at WNS

    About

    WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.

    Industries

    BPOBPO/KPOConsultingFood Processing

    Employee ratings

    10 reviews

    3.3/ 5

    Culture

    1.8

    Career growth

    1.8

    Work-life

    2.5

    Employees rate it well for

    Job Security36Work-Life Balance33

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