Assistant Manager - Process Controls

ABOUT UNILEVER:

• Every individual here can bring their purpose to life through their work.
• Join us to be surrounded by inspiring leaders and supportive peers.
• Channel your purpose, bring fresh ideas, and make a real impact on the business and the world.

ABOUT BANGALORE HUB:

• Global technology and operations engine of Unilever offering business services, technology, and enterprise solutions.
• Serves over 190 locations through specialized service lines and partners.
• Delivers insights, innovations, user experiences, and end-to-end seamless delivery, making Unilever Purpose-Led and Future-Fit.

Business Context:

• Unilever aims to make sustainable living commonplace through powerhouse brands like Lifebuoy, Dove, Persil, Flora, and PG Tips.
• Finance & Procurement Operations (F&P Ops) provides financial services including Record to Report (R2R), Procure to Pay (P2P), Supply Chain Finance Services (SCFS), Controls Services (CSC), Zero Based Budgeting (ZBB), Treasury, and Parent & Holding Controls (TRC).
• CSC monitors financial controls across 90+ countries covering Order to Cash, Procure to Pay, Record to Report, and Make to Deliver.
• CSC publishes SAP-based reports, identifies exceptions, and ensures timely remediation with action plans.

Main Purpose of the Job:

• Manage controls monitoring and reporting across assigned clusters and processes.
• Deliver IT product and analytics initiatives to improve business insights and operational outcomes.
• Ensure adherence to financial controls and regulatory requirements.
• Collaborate with multiple stakeholders including Finance Controllers, IT, and process owners.

Key Accountabilities:

Controls Monitoring & Reporting:

• Validate accuracy and completeness of monthly VAR reports (MEC activities).
• Analyse data in Controls Cockpit to identify outliers, trends, and anomalies.
• Drive Control Health Meetings with Controllers and ensure timely closure of outliers.
• Issue Monthly Controls Cockpit usage report with accuracy and within timelines.
• Take ownership of assigned cluster and process, flagging outliers needing attention.

IT Product Delivery & Governance:

• Lead delivery of advanced analytics capabilities (predictive analytics, ML).
• Oversee IT projects from conception to completion, ensuring cost effectiveness and timely delivery.
• Manage vendor/service provider relationships to ensure high-quality service.
• Validate documentation, obtain UAT sign-offs, and monitor development activities.
• Manage SOW, POs, incident management, and service improvement initiatives.
• Drive cost optimization and rationalization discussions.

Key Interfaces:

• Group Chief Accountant Department
• Country Finance Controllers/Teams
• Process Owners & Control Owners
• Operating Centres
• IT teams

Critical Success Factors & Skills:

Finance Skills:

• Strong knowledge of business processes (R2R/P2P/OTC/MTD)
• Analytics & controls mindset
• Strong business acumen & customer centricity
• Effective communication and interpersonal skills

Product Delivery Skills:

• Data governance and regulatory compliance
• Technology understanding: SAP, GRC Hana
• Analytical and visualization tools: Power BI, Tableau, ACL, SQL

Relevant Experience:

Finance:

• CA/MBA with 2-4 years of finance experience in Unilever or similar global organization.
• Experience in control assurance, accounting/finance roles, internal audit, project management, process excellence.

Product Delivery:

• Experience establishing and running business intelligence & analytics operations.
• Managing large-scale data projects and budgets.
• Developing and implementing data and analytics strategies.
• Managing cross-functional projects and delivering data-driven insights.