Assistant Manager - Presales

Assistant Manager - Pre Sales

Bengaluru, Pre Sales

ABOUT US

Livspace is Asiaʼs largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.

The company launched operations in Bengaluru, India in 2015. Since its inception, Livspace has organized a fragmented industry, bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commercelike trusted and predictable experience for the homeowners. Livspace boasts of a community of 50000+ satisfied customers and over 2000 interior designers.

The company is already the largest employer of interior designers in the country. Livspace currently serves Singapore, Malaysia, Saudi Arabia as well as 30 metro and non-metro areas in India including - Bengaluru, Chennai, Delhi, Noida, Gurgaon, Mumbai, Thane, Pune, Hyderabad, Kolkata, Ahmedabad, Kochi, Jaipur, Lucknow, Indore, Surat, Coimbatore, Mysore, Mangalore, Vizag, Vijayawada.

Livspace has showcased phenomenal growth since its launch, having delivered over 125,000 rooms and selling over 7.5 million SKUs through its platform. The company also delivered 50,000 homes across all our serviceable locations. The founders - Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives respectively, who are seasoned entrepreneurs and successful angel investors. Livspaceʼs leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world.

Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Groupʼs Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. For more information, please visit: https://www.livspace.com/

JOB DESCRIPTION

As the Assistant Manager - Presales, you will play a fundamental role in achieving our ambitious customer acquisition, growth, revenue and customer experience objectives with operational efficiency. Along with the above, new initiatives to achieve the business objectives. You will bring in strong team management skills combined with a solid target oriented mindset. You will set up best practice processes, enhance the overall experience we give to our customers and drive targets for the team.

Roles and responsibilities :

• Strong relationship management combined with solid problem solving skills and a target oriented mindset.

• Team management and making plans for product and process improvement.

• Ways to improve efficiency and cost optimization

• Scale the business by generating lead funnel, organizing CX meetings.

• Responsible for generating Qualified leads ensuring quality parameters are met

• Working with business teams as stakeholders to ensure revenue is achieved

• Ensuring productivity, training and day to day operations are managed well •

• Develops strategic plan by understanding market opportunities and work towards business growth

• Communicates strategy and results to all employees and drives performance of the team to exceed planned objectives

• Carry good Business & Analytical acumen to help with the growth of the organization

• Help in increasing in team effectiveness and be strategically involved in team productivity

• Participates in formulating and administering overall organizational strategic planning & growth frameworks

• Impact in the BAU maintenance and Business transformation strategies. Run new initiatives to help in revenue generation along with customer acquisition, business transformation and enhancing customer experience.

Develop & implements long-range company goals and objectives to meet business and profitability growth objectives for the long term.

EXPERTISE AND QUALIFICATIONS

• Graduate or Post Graduate from a reputed university

• 6+ years of relevant experience in people management and business leadership

• Demonstrated experience in scaling up business operations

• Ability to manage a large team including cold calling executives

• Analytical mindset

• Experience in stakeholder management

Interested candidates can share their resume at [HIDDEN TEXT]