Assistant Manager - Planner
EXL Service · Pune · onsite · Posted 71d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Proficiency in workforce management software, forecasting tools, and analytics platforms (e.g., WFM systems, Excel, Power BI, Tableau, etc.)
- Strong analytical skills with the ability to interpret data, analyze trends, and draw actionable insights
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
- Proven leadership abilities, including the ability to motivate, coach, and develop team members
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Detail-oriented mindset with a focus on accuracy and precision in all aspects of work
- Knowledge of contact center operations, customer service principles, and industry standards is a plus
Sourced from foundit
Skills
WFM systemsPower BiTableauexcel
About EXL Service
EXL Service
Analytics & KPO
39.1k+
employees
1999
27 years old
New York City,New York
US
₹11.1L PA avg
Avg at EXL Service
About
We make sense of data and drive your business forward
Industries
Analytics & KPO
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