Assistant Manager- Patient Experience
CK Birla Hospitals (Rukmani Birla Hospital- Jaipur) · Jaipur · onsite · Posted 49d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Drive and enhance the overall patient experience across the hospital.
- Monitor patient feedback, concerns, and satisfaction levels.
- Identify improvement areas and implement patient- centric initiatives.
- Coordinate with various departments to ensure seamless patient journeys.
- Handle patient grievances with empathy and ensure timely resolution.
- Track patient experience metrics and prepare regular reports.
- Work closely with clinical and non-clinical teams to strengthen service quality.
Sourced from naukri
Skills
Patient HandlingCoordinationCommunication Skills