Assistant Manager - Operations
Mahindra Logistic · Gurugram · onsite · Posted 1d ago
Undisclosed3–6 yrsfulltimeSourced from
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About this role
Job Description Assistant Manager, Operations
Role Overview:
Responsible for managing day-to-day operations, ensuring SLA compliance, vendor and driver partner management, and delivering seamless customer service.
Key Responsibilities:
- Onboard and manage quality driver partners and vendors.
- Ensure driver partners are trained, process-oriented, and customer-centric.
- Monitor operational performance and ensure adherence to committed SLAs.
- Resolve operational challenges and ensure business continuity.
- Hire, train, coach, and mentor Supervisors.
- Drive operational efficiency and customer satisfaction.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionbusiness continuitySLAPartner Managementoperationscompliance
About Mahindra Logistics
Mahindra Logistic
Logistics
3.7k+
employees
2000
26 years old
Mumbai,Maharashtra
India
₹4.4L PA avg
Avg at Mahindra Logistics
About
Mahindra Logistics Limited is one of India's leading third-party logistics (3PL) solutions providers. They provide customised, scalable,and technology-enabled solutions to customers
Industries
LogisticsInternet
Employee ratings
10 reviews
3.7/ 5
Culture
2.3
Career growth
1.7
Work-life
1.8
Employees rate it well for
Skill Development37Overall Company37
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