Assistant Manager - Operations

Assistant Manager Operations

• Manage daily warehouse operations across inbound, put-away, inventory, picking, packing, and dispatch.
• Drive productivity, TAT, SLA, and operational KPIs through effective planning and monitoring.
• Lead and manage manpower deployment, shift planning, attendance, and team performance .
• Ensure inventory accuracy, WMS/ERP discipline, and process compliance .
• Analyze operational data and use Excel/MIS to identify gaps and drive productivity improvements.
• Handle peak planning, capacity management, and resource optimization for high-volume operations.
• Drive process excellence, cost optimization, and continuous improvement initiatives.
• Ensure adherence to warehouse safety, SOPs, audit, and compliance standards .
• Coordinate with internal and external stakeholders to resolve operational issues and ensure smooth service delivery.

• Productivity Capacity Utilization
• TAT / SLA Adherence
• Inventory Accuracy
• Manpower Productivity
• Process Audit Compliance
• Cost Operational Efficiency

• Graduate with 36 years of relevant experience in warehouse, e-commerce, 3PL, retail, or distribution operations.
• Hands-on experience in WMS/ERP, inventory management, manpower handling, and KPI management .
• Strong Excel, analytical, problem-solving, and stakeholder management skills.
• Knowledge of warehouse safety and operational processes .
• Experience in high-volume e-commerce fulfillment, peak planning, productivity improvement, and process excellence will be preferred.

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