Assistant Manager - Operations
TP · Indore · onsite · Posted 28d ago
Undisclosed3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Develop and implement effective strategies to drive business growth and expansion.
- Lead and manage a team of professionals, providing guidance and support to ensure success.
- Collaborate with cross-functional teams to achieve business objectives and goals.
- Analyze market trends and competitor activity to identify opportunities and threats.
- Build and maintain strong relationships with clients and stakeholders.
- Monitor and control expenses to ensure cost-effectiveness and profitability.
Job Requirements
- Proven experience in team leadership and management.
- Strong understanding of the CRM/IT Enabled Services/BPO industry.
- Excellent communication and interpersonal skills.
- Ability to analyze complex data and make informed decisions.
- Strong problem-solving and strategic thinking skills.
- Experience working in a fast-paced environment and adapting to changing priorities.
- A graduate or postgraduate degree is required.
About Company
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/IT Enabled Services/BPO industry, committed to delivering exceptional results and customer satisfaction.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAmsAssistancejob descriptionOpsprovidingHiringInternationalEmployee Engagementclient relationshipRecruitment