Assistant Manager - Operations
TP · Gurugram · onsite · Posted 56d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve operational excellence.
- Collaborate with cross-functional teams to align with business objectives.
- Analyze operational data to identify trends and areas for improvement.
- Implement and maintain high standards of customer service and quality control.
Job Requirements
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to analyze complex data and make informed decisions.
- Excellent problem-solving and decision-making skills.
- Experience in managing and motivating a team.
- Strong understanding of operational processes and procedures.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencedaily operationsQuality ControlCommunication SkillsoperationsOperations Managementbpo