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    Job · 12306313

    FULLTIME

    Assistant Manager-Operations

    Allianz Worldwide Partners logo

    Allianz Worldwide Partners

    Not specified · onsite · Posted 63d ago

    Sourced fromFoundit
    Not disclosed6–10 yrsfulltimeNot specified

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    • Good work experience in International Voice Process
    • Excellent communication and team management skills (Should have knowledge about team management, performance management, grievance management and operations matrices)
    • Minimum 2 years of experience in working as Team lead.
    • Good knowledge about contact center metrices
    • People Management (KRA & Appraisal handling experience)
    • Stakeholder Management, Performance Management, Attrition handling

    Sourced from foundit

    Section · 02

    Skills

    People managementTeam HandlingPerformance Trackingstakeholder handlingvoice process

    Section · Company

    About Allianz Partners

    Allianz Worldwide Partners logo

    Allianz Worldwide Partners

    Insurance

    1.0k+

    employees

    2014

    12 years old

    Saint-Ouen

    France

    ₹4.7L PA avg

    Avg at Allianz Partners

    About

    Allianz has a rich, international history of serving partners and customers that spans more than a century. In the U.S., Allianz Partners and Allianz Global Assistance, our consumer-facing specialty insurance and assistance services group, have been serving the marketplace for more than 25 years, and we employ more than 1,000 people. In 2014, Allianz formed Allianz Worldwide Partners, uniting three companies — Allianz Global Assistance (the world leader in travel insurance, assistance, and personal services), Allianz Worldwide Care (specialist expertise in international health, life, and disability), and Allianz Global Automotive (the leading strategic partner of car manufacturers). As Allianz Worldwide Partners, these companies use their combined strengths and expertise to be the market leader in delivering the integrated insurance and service solutions our customers and clients rely on. As a unified resource, we aim to improve the customer journey, continue as the B2B2C market leader, and boost our engagement with digital and technological advancements. And in 2018, the company changed its name to Allianz Partners.

    Industries

    Insurance

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.1

    Career growth

    2.6

    Work-life

    3.5

    Employees rate it well for

    Job Security39Work-Life Balance38

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