Assistant Manager - Operations.Trade Operations
Mashreq Global Services · Remote · remote · Posted 45d ago
Undisclosed9–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.
Key Result Areas
- All processing should be as per SOP/OPM s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents.
- Handle Trade Operations.
- Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
- Ad-hoc tasks given by the Team Head
- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
- No revenue leakage due to miss out in charges collection
- No outstanding reconciliation entries pending in Nostro or Internal accounts.
Problem Solving
- Managing customers expectations, Ideation and working on automation projects
- Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
- Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
- Audit observations if any, must be closed in an effective and timely manner.
- Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
- Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.
- Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
- Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.
Knowledge, Skills and Experience
- Bachelors Degree
- At least 9-12 years of relevant working experiences in Trade Operations
- Expert level knowledge in Understanding of Trade Ops.
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles
- Good communication skills, Team Management and interpersonal skills
- Proficiency in MS Office (Word and Excel)
- Attentive to details, good analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceAutomationanalytical thinkingOTAmortizationAccounting EntriesKongRevenue Leakageclient deliveryfinancial institutionBankingSwiftCommunication SkillsoperationsFinancial ServicesAccountingfinance
About Mashreq Global Services
Mashreq Global Services
Financial Services
1.7k+
employees
1967
59 years old
Dubai, Dubai
AE
₹11L PA avg
Avg at Mashreq Global Services
About
Mashreq Bank offers a range of banking solutions.
Industries
Financial Services
Employee ratings
10 reviews
3.2/ 5
Culture
2.2
Career growth
2.0
Work-life
2.8
Employees rate it well for
Compensation & Benefits34Overall Company32
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