Assistant Manager - Operations - FIN - Controlling-General Accounting
Ernst Young · Gurugram · onsite · Posted 8d ago
Undisclosed6–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Your key responsibilities
Operational Management
Team Leadership Performance Management
Policy, Compliance Audit Governance
Stakeholder Escalation Management
Process Improvement, Systems Automation
Reporting Financial Governance
Technical Functional Skills
Behavioral Competencies
Qualifications
Experience
The Assistant Manager Expense Reimbursement is responsible for managing end to end Travel Expense (TE) and employee reimbursement operations while leading and developing a high performing processing team. The role ensures compliance with global expense policies, internal controls, and audit requirements across a large employee population. The position requires strong people management capabilities, stakeholder engagement, operational governance, and continuous improvement mindset in a high volume, deadline driven MNC environment.
Your key responsibilities
Operational Management
- Manage end to end expense reimbursement processing, including travel, meals, lodging, advances, forex, and other employee claims
- Ensure timely, accurate, and policy compliant reimbursements in line with organizational SLAs
- Oversee expense claims review, exception handling, and resolution of complex cases
- Manage employee advances forex
Team Leadership Performance Management
- Lead and manage a team of expense processors/analysts
- Allocate work, monitor productivity, ensure quality reviews, and meet daily/periodic targets
- Conduct performance reviews, coaching, and capability building for team members
- Drive a culture of compliance, accountability, and continuous improvement
Policy, Compliance Audit Governance
- Interpret, implement, and enforce Travel Expense policies
- Conduct expense audits, compliance reviews, and fraud investigations
- Identify and act on high-risk expense scenarios, including duplicate or split expense claims
- Identify and act on high-risk expense scenarios, including policy overrides and limit breaches
- Identify and act on high-risk expense scenarios, including recurring identical amounts or unusual claim patterns
- Ensure audit readiness and support internal/external audits
Stakeholder Escalation Management
- Act as escalation point for employees, Partners, Finance, HR, Payroll, Tax, and Business leaders
- Provide policy clarifications, operational updates, and issue resolution
- Maintain strong collaboration across cross functional teams and shared services
Process Improvement, Systems Automation
- Drive process standardization, optimization, and automation initiatives
- Partner on system enhancements, implementations, and process transitions
- Develop and maintain SOPs, policies, FAQs, training materials, and user communications
- Leverage Concur, ERP systems, Power BI, and Power Automate to improve visibility and control
Reporting Financial Governance
- Prepare and review MIS, dashboards, and management reports (MTD/YTD volumes, TATs, exceptions, policy breaches)
- Monitor top claimants, duplicate trends, high risk expenses, and aging reports
- Support month end and year end close, reconciliations, and cash flow planning
Technical Functional Skills
- Strong hands on knowledge of Expense Management Systems (Concur mandatory)
- Advanced proficiency in MS Excel; working knowledge of Power BI Power Automate
- Strong understanding of expense reimbursement, TE policies, payroll interfaces, and tax implications
Behavioral Competencies
- Strong people leadership and decision making capabilities
- Excellent analytical, risk assessment, and problem solving skills
- High attention to detail with ability to manage high volumes and tight timelines
- Effective communication, stakeholder management, and escalation handling
Qualifications
- Bachelor of Commerce
- Masters in Commerce
- MBA
Experience
- Business Analysis (3+ years)
- Financial Analysis (3+ years)
- 6-8 years
Sourced from naukri
Skills
AutomationEscalation HandlingAgileerp systemsCbsCapability BuildingauditsCONCURBusiness AnalysisFinance OperationsException HandlingERPCASH FLOWExpense ManagementAccountingcompliancefinanceEscalation Management
About Ernst & Young
Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
About
At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.
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