Assistant Manager - NFTE Connect
SBI Cards & Payment Services · Gurugram · onsite · Posted 31d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About the company
What s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning development framework
Role Purpose
Wing to wing management of NFTE Life cycle process for consumer sales.
Role Accountability
Program Management
- Formulate, implement and monitor non digital Programs for sales Channel
- Drive programs on a day to day basis- NFTE Life cycle enhancement, Banca Newsletter, Wellness Program, RM Program etc.
- Manage and control timelines, budgets and activities to run the programs
- Resolve issues or bottlenecks of the program
- Plan, participate and drive cross functional meetings with different stakeholders within the company and outside to drive programs
- Creating dashboard, timely reporting to track the program performance throughout its lifecycle
- Maintain all contracts, payments documentation and support collaterals in place for all relationships/ programs
- Manage SOPs, Training Material, documents/ approvals and Sales Support Items for all initiatives led
- Developing an evaluation method to assess program strengths and identify areas for improvement
- Demonstrating customer/ end user focus - builds strong relationships and create processes/ programs with end user viewpoint
- Gathering feedback on the program from end user and enhancing the program accordingly
- Implementing and managing changes and interventions to ensure project goals are achieved
- Build and maintain relationships with already approved old and new vendors
- Work with vendors and do research to stay updated on new trends and industry benchmark
- Managing vendors and carrying out quality check, dealing with the price and service improvements
Measures of Success
- Achievement of project success outcomes as per agreed plan
- Consistent and effective reporting
- VoC from end User/ Stakeholders
- Budget and timeline adherence in project execution
Technical Skills / Experience / Certifications
- Knowledge of Sales processes
- Knowledge of Sales digital tools/platforms
- Experience of managing IT/non IT projects in BFSI
Competencies critical to the role
- Experience in Business Development / Projects
- Stakeholder management /Presentation Skills
- Meticulous; having an eye to detail
- Planning Organizing
- Innovation Problem Solving
Qualification
Minimum Graduate
Preferred Industry
FCI / Any
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Program ManagementCollateralsbfsiDashboardDentalconsumer salesBancaTerm Life Insurancemedical insuranceopdSales SupportBusiness DevelopmentResearchStakeholder ManagementSalesIT ProjectsProject Executionquality check
About SBI Cards & Payment Services
SBI Cards & Payment Services
Financial Services
3.8k+
employees
1998
28 years old
Gurgaon/Gurugram, Haryana
India
₹4.6L PA avg
Avg at SBI Cards & Payment Services
About
Plastic money for utilities and payments
Industries
Financial Services
Employee ratings
10 reviews
3.7/ 5
Culture
2.5
Career growth
1.7
Work-life
2.5
Employees rate it well for
Overall Company37Skill Development36
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