Assistant Manager - Network Operations & Support
Tata Communications · Hyderabad · onsite · Posted 1d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
- Monitor and support Cisco Viptela and Versa SD-WAN infrastructure across DC, DR, and branch locations.
- Perform L2 troubleshooting for SD-WAN, LAN, WAN, MPLS, Internet, and connectivity issues.
- Troubleshoot basic vManage, vSmart, vBond, cEdge, OMP, TLOC, BFD, and IPsec issues.
- Configure and troubleshoot BGP, OSPF, VLAN, STP/RSTP/PVST, EtherChannel, and basic switching.
- Perform interface, routing, packet-loss, latency, and connectivity troubleshooting using Ping, Traceroute, Wireshark, etc.
- Execute approved SD-WAN templates, configuration changes, backups, and standard maintenance activities.
- Assist with DR/failover testing, IOS upgrades, device replacement, and network migrations.
- Coordinate with ISP/OEM vendors for link failures and hardware/software issues.
- Handle incidents and service requests within defined SLA, including P1/Major Incident support.
- Escalate complex issues to L3/OEM with complete troubleshooting details and logs.
- Maintain network documentation, incident updates, RCA inputs, and operational reports.
- Support network vulnerability remediation and follow change/incident management processes.
Technical Skills
- Cisco Viptela SD-WAN & Versa SD-WAN
- BGP, OSPF, Static Routing
- VLAN, STP/RSTP/PVST, EtherChannel
- Tcp/ip, DNS, DHCP, NAT, ACL
- Cisco ISR/ASR/Catalyst
- Wireshark, Ping, Traceroute
- Basic DR/BCP and network security knowledge
Sourced from naukri
Skills
WANOSPFIncident ManagementTroubleshootingVulnerabilityDNSCatalyststpViptelaVLANSwitchingRstpEtherchannelNetwork SecuritySLAStatic RoutingPingoperationsmaintenanceMPLSCiscoNetwork Operations
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
Work Life Balance431Salary381Work Culture381Job Security327Work Environment284
Find them on