Assistant Manager / Manager

Job Summary

Responsible for meeting the LV1 Module Technical Support:

Responsibilities

• 1.Act as the subject matter expert (SME) for complex, heavy-duty, and specialized LV VFD applications across industries (e.g., crane/hoist, tension control, multi-drive systems, Compressors, Extruders, high-speed pumps/fans, and HVAC systems, Machinery, Level-1 Automation).
• 2.Conduct joint technical visits with channel partners to key OEMs, Industrial End-Users, and Automation Consultants to influence technical specifications in favour of our Japanese technology.
• 3.Analyze customer technical requirements, perform sizing, selection, and configuration of drives, and prepare robust, foolproof technical proposals. Troubleshoot complex application challenges during the pre-sales phase to demonstrate product superiority and build customer confidence.
• 4.Design and deliver structured technical training programs, product certification courses, and application workshops for System Integrators (SIs), Value Added Resellers (VARs), and Distributors.
• 5.Create a self-reliant channel ecosystem by empowering partner engineers to handle standard configurations and basic commissioning independently.
• 6.Provide continuous technical mentoring and application support to the internal team of 7 8 regional channel managers.
• 7.Perform deep technical benchmarking against key competitors (e.g., ABB, Siemens, Danfoss, Schneider, Fuji, Yaskawa Etc) to identify our product USPs and counter competitor arguments.
• 8.Develop localized application notes, success stories, and technical whitepapers to support the field sales team.
• Gather market intelligence on required product modifications, software features, or customized firmware, feeding this data back to the global Japanese RD and Product Management teams.