Assistant Manager/ Manager Student Operations

Location: Powai, Mumbai (Only Mumbai-based candidates will be considered)

Immediate joiners preferred

Department: Student Operations

Reports To: Head, Student Operations

Employment Type: Full-Time

About the Job

We are looking for a highly organized Assistant Manager, Student Operations to join our team in Powai, Mumbai. Only Mumbai-based candidates will be considered. This role is an excellent opportunity for individuals passionate about student services and operations. You will manage essential tasks such as event coordination, student lifecycle support, and administrative functions to ensure smooth operations.

Key Responsibilities:

Event and Travel Coordination

• Assist in planning and executing events, including convocation ceremonies.
• Manage travel arrangements for faculty, staff, and guests, ensuring logistics are well organized.
• Support on-site operations during events.

Student Lifecycle Management

• Handle post-enrolment documentation and ensure records are up-to-date.
• Assist with visa applications, extensions, and necessary documentation.
• Ensure compliance with institutional policies regarding student documents.

Attendance and Leave Management

• Maintain accurate attendance records and manage leave requests.
• Coordinate with faculty to ensure up-to-date documentation.

Vendor and Hostel Management

• Manage relationships with vendors for maintenance and repairs.
• Work closely with hostel administration to address student accommodation needs.

Student and Faculty Support

• Serve as a point of contact for student queries and concerns.
• Assist faculty with administrative needs and course evaluations.
• Support in resolving student-related issues and feedback.

Visa Process Management

• Guide students through visa processes, ensuring timely and accurate documentation.
• Track deadlines for visa applications and extensions.

Administrative Tasks

• Handle general administrative duties, including filing, correspondence, and invoice processing.
• Support the team with other tasks as needed.

Qualifications:

• Education: Bachelor's degree or equivalent required.
• Experience: 2+ years in administration or student services; academic experience is a plus.
• Skills:
• Strong organizational and multitasking skills.
• Excellent communication (written and verbal).
• Proficient in MS Office.
• Proactive, solution-oriented, and able to handle challenges independently.

Why Join Us

This is a chance to make a significant impact on student operations and contribute to an exceptional student experience. You'll work with a dedicated team and have the opportunity to enhance the operational success of key student-related functions.