Assistant Manager & Manager Operations - USA Healthcare

ASSISTANT MANAGER & MANAGER OPERATIONS - USA Healthcare

Job Description

Profiles with US healthcare experience and end to end RCM experience alone apply

About the Role

As an Assistant Manager and Manager Billing Operations, you will be responsible for leading and organizing a team to meet key performance metrics in charges, payments, refunds, denials, and AR follow-ups.

Key Responsibilities Include

• Assistant Managers and Managers with real-time experience who started their career from Charges/Payment Posting and then entered into AR Process and end-to-end process are only preferred.
• At least 2+ years as an Assistant Manager/Manager on papers and handled an entire RCM team of AR, Denials, Charge posters, Payment posters, etc.
• Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained.
• Candidates from any location can apply.
• Maintaining fee schedule documents and other master data tables.
• Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics.
• Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives.
• Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team.
• Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements.
• Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards.
• Handling other responsibilities as assigned to drive operational excellence.

What You'll Do

• Problem-Solving & Analysis: Identify challenges and implement effective solutions.
• Team Coordination: Align team actions to maximize efficiency and performance.
• Time Management: Balance priorities effectively while managing both individual and team schedules.
• Communication: Maintain consistent communication with supervisors, clients, and internal teams.
• Writing & Documentation: Strong written and verbal communication skills to document processes and report insights.
• Client-Centric Approach: Maintain a strong focus on serving client needs with accuracy and efficiency.
• Leadership: Take ownership of team performance and drive business objectives.
• Technical Proficiency: Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software.

Qualifications

• 15+ years of experience in medical billing with expertise in END to END RCM.
• 2+ years of management experience.
• Familiarity with Electronic Health Records (EHR) systems.
• Proven real-time experience from demographics, charges, payment posting, and AR/denials roles.

If you're looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, we'd love to hear from you!

Willing to work on flexible shift timings – preferably US Shifts and UK Shifts.

Preferably immediate joiners are required.