Assistant Manager, Learning Deployment & Program

Learning Deployment & Program Management:

• Design and deliver technical, technology, and professional learning programs aligned to business and individual capability needs.
• Launch and drive technology certifications such as Alteryx, UiPath, and Databricks to build and strengthen workforce capability.
• Set up and manage Learning Labs to provide practical, hands-on technology learning experiences.
• Manage end-to-end delivery of learning programs and projects, ensuring timely and effective execution.
• Design and expand learning interventions based on Training Needs Analysis (TNA) and identified business requirements.
• Drive BU-specific accreditation programs such as Train-the-Trainer, Presentation Skills, Interviewing Accreditation, and Mentoring COE.

Learning Operations & Stakeholder Management:

• Partner closely with business leaders and internal customers to understand learning requirements and recommend appropriate learning solutions.
• Build strong relationships and networks with stakeholders, team members, and counterparts across locations and entities.
• Manage relationships with training partners, SMEs, facilitators, and vendors to ensure high-quality learning delivery.
• Collaborate with onshore L&D teams to leverage best practices and deploy relevant technology learning initiatives.
• Manage multiple learning projects and priorities while ensuring timely execution and stakeholder satisfaction.
• Manage the L&D budget for the function, ensuring effective utilization of learning investments.

Reporting & Analytics:

• Monitor program participation, completion, learner feedback, technology certification, training quality, and effectiveness.
• Track timely completion of learning activities to ensure smooth execution of training programs.
• Assess learning effectiveness and provide insights to strengthen future interventions.
• Develop and maintain learning reports, dashboards, and stakeholder updates to track progress and present it to the BU leads through monthly presentations.

Responsibilities:

• Partner closely with business leaders and internal customers to understand learning requirements and recommend appropriate learning solutions.
• Build strong relationships and networks with stakeholders, team members, and counterparts across locations and entities.
• Manage relationships with training partners, SMEs, facilitators, and vendors to ensure high-quality learning delivery.
• Collaborate with onshore L&D teams to leverage best practices and deploy relevant technology learning initiatives.
• Manage multiple learning projects and priorities while ensuring timely execution and stakeholder satisfaction.
• Manage the L&D budget for the function, ensuring effective utilization of learning investments.