Assistant Manager - Lean Operations and Transformation

Key Skills: Operational Excellence, Transformation, Continuous Improvement, Artificial Intelligence, Process Improvement, Six Sigma

Roles and Responsibilities:

• Support KGS, business unit and functional transformation initiatives in partnership with leadership teams and global KPMG member firms.
• Lead continuous improvement and operational excellence activities that establish structured problem-solving and analytical practices across teams.
• Conduct current-state assessments across processes, people and technology, and support the design and implementation of target-state operating models.
• Develop value stream maps, process maps, root-cause analysis outputs and opportunity assessments to identify productivity, quality and service-delivery improvements.
• Identify, assess and prioritize Artificial Intelligence and Generative AI opportunities, supporting business cases, value realization plans, governance and adoption programs.

Skills Required:

• 7 - 10 years of relevant experience in operational excellence, continuous improvement, transformation or AI enablement.
• Strong experience in Artificial Intelligence and the assessment or enablement of AI-led productivity and operational improvement opportunities.
• Demonstrated experience delivering Continuous Improvement and Operational Excellence initiatives across complex business or shared-services environments.
• Experience supporting enterprise Transformation programs, including current-state assessment, target-state design and benefits realization.
• Ability to partner with Digital, Technology, Data and Information Security teams to support scalable, secure and compliant AI-enabled solutions.

Good to Have:

• Six Sigma certification, preferably Master Black Belt or Black Belt.
• Experience in Process Improvement, lean methods, value stream mapping and root-cause analysis.

Education: Graduate degree or engineering background; MBA preferred.