Assistant Manager - IT

Responsibilities

• Manage backup and restoration for plant instruments, servers, and user systems.
• Manage acquisition, installation, and maintenance of LAN and WAN hardware and software.
• Troubleshoot and resolve issues related to servers, workstations, networks, software applications, and other technology systems.
• Ensure timely preparation, initiation, and review of departmental SOPs.
• Ensure timely closure of change controls and deviations.
• Maintain knowledge and expertise in electronic data processing, computer system operations, and system development.
• Manage and recruit IT personnel and contractors to design, develop, implement, and operate computer and telecom software, networks, applications, and operating system licenses.
• Manage backups and backup challenges for production HMIs and IPC systems.
• Provide support in reviews, audits, and compliance activities.
• Support budget management initiatives, ensuring cost optimization and adherence to approved budgets.
• Administer Windows servers, Active Directory, and LAN/WAN networks.
• Ensure reliability and optimal performance of network and server.
• Manage network security and firewall administration.
• Support manufacturing systems, including HMI, IPC, and SCADA.
• Review and Maintain CSV documentation to ensure compliance.
• Manage Software License Management activities
• Handle IT System Availability and Uptime, Backup Success and Recovery Effectiveness
• Ensure compliance with Data Integrity requirements and monitor and maintain IT system availability, uptime, backup success rates, and recovery effectiveness.

Skills

• Experience in the pharmaceutical industry with exposure to USFDA, MHRA, EU, and TGA regulations.
• Strong Leadership skills
• Strong analytical and problem-solving skills
• Ability to work effectively in a fast-paced environment