Assistant Manager - IT Operations & Infrastructure
Tata Communications · Pune · onsite · Posted 57d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key/Major ActivitiesProvide L2 support for Active Directory (AD) incidents and requests. Troubleshoot and resolve issues related to: Manage and maintain a multi-domain Active Directory environment. Create, modify, and manage users, groups, service accounts, and OUs. Perform OU movement, delegation, and access permission management. Manage Group Policies (GPOs) creation, editing, troubleshooting, and GPO impact analysis. Handle FSMO roles, replication checks, and AD health monitoring. Manage and maintain user lifecycle processes: provisioning, de-provisioning, and account management. Perform AD health checks, monitoring logs and alerts. Support Active Directory Federation Services (ADFS) and/or Azure AD (if applicable). Assist in Group Policy creation, testing, and deployment. Collaborate with L3 and other IT teams for escalation and root cause analysis. Document all changes, procedures, and troubleshooting steps. Follow ITIL-based processes (Incident, Problem, Change Management). Knowledge on RODC concepts Technical Skills 3-5 years of experience managing and troubleshooting Active Directory in an enterprise environment. Good knowledge of Windows Server OS. Experience with: Group Policy Management Console (GPMC) PowerShell scripting for AD automation DNS, DHCP, and FSMO roles Understanding of AD replication topology and tools like repadmin, dcdiag. Familiarity with Azure Active Directory, MFA, or AD Connect is a plus. Strong analytical and problem-solving skills. Effective communication and documentation skills. Identity and Access Management Should have good experience in Hybrid Environment Management Automation and Scripting Monitoring and Reporting Follow company security standards auditing procedures Support compliance (ISO, SOC, internal security audits) Resolve login failures, trust relationship issues, GPO conflicts, and AD replication issues Troubleshoot authentication, Kerberos, NTLM, DNS-related issues Write and maintain PowerShell scripts for automation of AD tasks: Bulk user creation OU movement Group management Attribute updates AD health reporting Familiarity with Azure AD, AAD Connect, SSO/SAML is a plus Certifications: Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Azure Administrator (AZ-104) MCSA / MCSE (Legacy) Microsoft Identity and Access Administrator (SC-300) Behavioural Skills Project management skills Strong documentation and reporting skills. Ability to communicate with cross-functional teams. Good analytical and problem-solving skills. Ability to handle high-severity incidents responsibly.
Sourced from naukri
Skills
AutomationAuditingGroup Policy ManagementDNSGroup PolicyActive DirectoryEnvironment managementauditsChange ManagementAzure Active DirectoryAzure ADGroup PoliciesdeploymentcomplianceMicrosoft Azureaccount management
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
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