Assistant Manager - Investor Reporting

• Reports and remits on the company s mortgage loan servicing portfolio to the investors and reconciles Custodial accounts with medium to high risk/exposure to the Company, including GNMA, FNMA or FHLMC. Reviews investor remittance for accuracy and timeliness to avoid penalties.
• Works closely with the Investor Reporting team and default group to ensure that processes align with investor guidelines and loan mitigation activity is accurately reported.
• Works with the Investor Reporting team, the marketing team, and investors to ensure proper setup, sales, and release of loans to new customer on a timely basis.
• Establishes and maintains a close working relationship with Government-Sponsored Enterprise (GSE)/Investor representatives to ensure all issues and concerns are resolved in a timely manner.
• Assists in reviewing and responding to all audit exam requests, internal, external, investor, regulatory and state.
• Reviews payment applications for compliance with investor and Company guidelines.
• Expedites accurate and timely reporting and remittances for all investors.
• Assist with audit requests for wire transfers to investors, ensuring adequate documentation, error free computations and accurate source and receiver information, including REG AB and USAP reporting and compliance.
• Performs analysis and reviews on new reporting formats and or proposed changes to reporting requirements.
• Interacts with other departmental personnel to ensure new servicing/reporting requirements are in place and functioning as expected.
• Assists in maintaining policies and procedures in accordance with company and Investor Guidelines
• Ability to read, analyze, and interpret technical procedures, or government regulations
• Proficiency in writing reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients and borrowers
• Understanding of the MSP Investor Reporting workstation
• Capacity to work with mathematical concepts such as probability and statistical inference
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Knowledge of investor and agency guidelines with regard to investor reporting and accounting, payment application and custodial accounts
• Great attention to detail and organizational skills
• Ability to work in a team environment
• Knowledge of FHA, VA, and USDA loan guidelines
• Knowledge of Ginnie Mae, Fannie Mae or Freddie Mac servicing guidelines
• Strong written and verbal communication skills
• Strong interpersonal skills
• Self-motivated; self-starter
• Ability to manage multiple tasks and respond quickly to emergent problems
• Proficient in Microsoft Word, Excel and PowerPoint

Typical Education

• bachelors degree or equivalent combination of education and experience

Typical Range of Experience

• 2-5 years of experience and/or training in an Investor Reporting mortgage servicing environment
• Minimum of 2 years reporting and reconciliation experience