Assistant Manager_ International_ Navi Mumbai
Hexaware Technologies · Mumbai · onsite · Posted 21d ago
₹8.0L - ₹9.5L PA5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Manage and oversee the daily operations of International Premium segment Voice Program, ensuring adherence to established processes and procedures.
- Develop and implement strategies to enhance customer centricity and deliver exceptional customer service.
- Lead, motivate, and mentor a diverse team of professionals, fostering a collaborative and inclusive work environment.
- Exhibit excellent problem-solving, critical thinking, and communication skills to address operational challenges and make informed decisions. anage and oversee the daily operations of International Premium segment Voice Program, ensuring adherence to established processes and procedures.
- • Develop and implement strategies to enhance customer centricity and deliver exceptional customer service.
- • Lead, motivate, and mentor a diverse team of professionals, fostering a collaborative and inclusive work environment.
- • Exhibit excellent problem-solving, critical thinking, and communication skills to address operational challenges and make informed decisions.
- • Collaborate with cross-functional teams and stakeholders to ensure seamless operations and align with organizational goals.
- Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with relevant regulations, policies, and industry best practices.
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Regards
Bhawna
Sourced from naukri
Skills
Bpo Operations ManagementBpo OperationsattritionshrinkageInternational ProcessbpoSLA ManagementCall Center OperationsAssistant Manager
About Hexaware Technologies

Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
₹8L – ₹9.5L PA
This role
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
7,685 reviews
3.4/ 5
Culture
3.3
Career growth
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Work-life
3.4
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