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    Job · 20000227

    Hexaware Technologies logo

    Assistant Manager_ International_ Navi Mumbai

    Hexaware Technologies · Mumbai · onsite · Posted 21d ago

    ₹8.0L - ₹9.5L PA5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Manage and oversee the daily operations of International Premium segment Voice Program, ensuring adherence to established processes and procedures.

    • Develop and implement strategies to enhance customer centricity and deliver exceptional customer service.
    • Lead, motivate, and mentor a diverse team of professionals, fostering a collaborative and inclusive work environment.
    • Exhibit excellent problem-solving, critical thinking, and communication skills to address operational challenges and make informed decisions. anage and oversee the daily operations of International Premium segment Voice Program, ensuring adherence to established processes and procedures.
    • • Develop and implement strategies to enhance customer centricity and deliver exceptional customer service.
    • • Lead, motivate, and mentor a diverse team of professionals, fostering a collaborative and inclusive work environment.
    • • Exhibit excellent problem-solving, critical thinking, and communication skills to address operational challenges and make informed decisions.
    • • Collaborate with cross-functional teams and stakeholders to ensure seamless operations and align with organizational goals.
    • Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions.
    • Ensure compliance with relevant regulations, policies, and industry best practices.

    Interested can share resume on -


    [email removed]


    Regards

    Bhawna


    Sourced from naukri

    Skills

    Bpo Operations ManagementBpo OperationsattritionshrinkageInternational ProcessbpoSLA ManagementCall Center OperationsAssistant Manager

    About Hexaware Technologies

    Hexaware Technologies logo

    Hexaware Technologies

    IT Services & Consulting

    23.9k+

    employees

    1990

    36 years old

    Navi Mumbai, Maharashtra

    India

    ₹8L – ₹9.5L PA

    This role

    About

    Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.

    Industries

    IT Services & ConsultingBPO/KPO

    Employee ratings

    7,685 reviews

    3.4/ 5

    Culture

    3.3

    Career growth

    2.8

    Work-life

    3.4

    Employees rate it well for

    Salary979Senior Management786Work Life Balance655Work Culture627Work Environment541

    Find them on

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    Assistant Manager_ International_ Navi Mumbai · waiting for your command