Assistant Manager Inside Sales

Inside Sales - JD

About Edify

Edify is building a trusted platform for buying and selling refurbished laptops. We work with customers across individual, startup, and corporate segments, helping them find high-quality devices at the right price.

Role

We are looking for an Assistant Manager - Inside Sales who will be responsible for handling customer conversations, understanding their requirements, recommending the right products, and converting leads into sales.

This is a customer-facing sales role that requires strong communication, product understanding, and the ability to sell higher-value products confidently.

Key Responsibilities

Speak with customers over calls and other communication channels to understand their requirements.

Explain Edify's products, specifications, pricing, warranty, and other relevant details.

Recommend the right laptop based on the customer's requirements and budget.

Handle customer questions and objections and move conversations towards closure.

Follow up with prospective customers and maintain an active sales pipeline.

Convert qualified leads into orders and achieve monthly sales targets.

Build trust with customers while maintaining a high-quality buying experience.

Coordinate with internal teams for product availability, pricing, order processing, and delivery.

Maintain accurate records of customer interactions and sales activity.

Identify opportunities to upsell or cross-sell relevant products and services.

What We're Looking For

Prior experience selling high-value products is strongly preferred.

Excellent verbal and written communication skills.

Strong ability to understand customer needs and recommend the right solution.

Confident in handling sales conversations, objections, negotiations, and closing.

Strong follow-up discipline and ownership of the sales pipeline.

Comfortable working with sales targets and performance metrics.

Good understanding of basic technology and laptops is a plus.

Work Details

Location: Bangalore

Work Mode: Work from Office

Working Days: 6 days a week

Working Hours: 10:00 AM to 7:00 PM

Why Join Edify?

You'll be joining a fast-growing company where the sales team plays a direct role in building the business. This role offers significant ownership, exposure to high-value customer conversations, and the opportunity to grow with the company.

If you are a strong sales professional who knows how to build customer trust and close high-value sales, we'd like to hear from you.

Perks and benefits

Health insurance