GURUGRAM · FULLTIME
Assistant Manager - HRS
Fidelity International
Gurugram · onsite · Posted 2d ago
Sourced from
Undisclosed5–10 yrsfulltimeGurugram
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Section · 01
About this role
Job Summary
About your team
About you
Experience Required
We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together-and supporting each other-across the world. So, join our team HRS in EPS function and feel like you're part of something bigger.
Job Type: Permanent
Location: Gurgaon
Level: Grade 4
About your team
Global HR Shared Services function is a central hub of capabilities to provide HR Support Services, Payroll Background Vetting services to staff and HR teams across all business areas. The objective of the function is to leverage HR technology infrastructure to deliver efficient HR processes and aim for operational excellence globally. Our team members are based in key hub locations across India, Asia, UK and Europe to provide these services globally within FIL.
The HR Support team is responsible for the provision of administration support and process activities relating to the key moments in an employees work lifecyle. Working in partnership with the HR community such as HR Business Partners, Talent Acquisition, Reward, Payroll, Background Vetting, HR Legal and HR Information Systems, as well as all business stakeholders for the region.
About you
- Responsible for executing HR processes, primarily supporting Global Leavers, while also managing activities related to New Hires, Employee Data Changes, Reference and Regulated Reference Requests, Maternity and Parental Leave, Flexible Working Arrangements, Reporting, and Sickness/Absence cases.
- Effective and timely response to queries and requests received by the ServiceNow platform in line with SLAs.
- Ensuring the data held on Workday (HR System) meets accuracy and quality standards.
- Effective data recording within employee electronic/physical files to meet data protection rules guidelines.
- Produce standard operating procedures of the HR processes and ensuring these are reviewed and approved as per HRSS governance.
- Collaborate with other HRSS and CPO team members to ensure global alignment of processes and a consistent approach.
- Work with the Payroll team to ensure essential and accurate information is provided which impact payroll processing and salary payments to the employees as per defined processes.
- Participate in the project and change meetings and ensure impact of the changes on processes is understood. Update the SOPs for the changes in processes or technical system changes.
- Keep updated the standard operation procedure documentation.
- Perform data reconciliation to determine and maintain accuracy in HR core system.
- Assist training other team members on the process, systems and applications as and when required.
- Understand and maintain high degree of confidentiality with respect to employee data.
- Participate in Workday and other system related testing of data updates and accuracy.
Experience Required
- Over 5+ years of experience in global HR operations, including employee lifecycle management, data management, onboarding, and offboarding processes across India, the UK, Europe, and Asia.
- Possesses strong knowledge of HR processes and a proven ability to manage workloads effectively while maintaining high service standards and meeting deadlines.
- Demonstrates excellent prioritization, stakeholder management, and problem-solving skills, with a strong commitment to delivering high-quality employee and customer experiences.
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Section · 02
Skills
ServicenowFuturesHRSSOffboardinghr technologydata protectionhr processesdata reconciliationEmployee Lifecycle ManagementGlobal HrOnboardingPayroll ProcessingData ManagementoperationsAdministrationLegalHr Support
Section · Company
About Fidelity International
Fidelity International
Financial Services
4.5k+
employees
1969
57 years old
New Delhi, Delhi
India
About
Fidelity International operates as a major investment services provider, delivering diverse financial solutions and expertise across global markets.
Industries
Financial ServicesConsulting
Employee ratings
772 reviews
3.6/ 5
Culture
3.5
Career growth
3.0
Work-life
3.7
Employees rate it well for
Work Life Balance124Work Culture85Senior Management81Salary55Office Politics53
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