Assistant Manager HRBP

Role Overview

IT By Design is looking for an Assistant Manager - HRBP to support the implementation of HR initiatives, employee engagement programs, performance management processes, and employee relations activities. The role requires a proactive HR professional who can partner with business managers and employees to deliver people-centric solutions while ensuring alignment with organizational goals. Ideal candidate should have 4-6 years of HRBP/Generalist experience in IT, MSP, Technology or service-based organizations.

Key Responsibilities

• Act as first point of contact for employee concerns and HR queries.
• Support employee relations, grievance handling and conflict resolution.
• Drive employee engagement and culture-building initiatives.
• Support performance management and review cycles.
• Prepare HR dashboards and monitor attrition, engagement and retention metrics.
• Partner with HR Operations for onboarding, exits, documentation and payroll inputs.
• Ensure compliance with HR policies and labor laws.
• Support HRIS adoption and process improvement initiatives.

Must-Have Qualifications

• MBA/Masters in HR or related field.
• 4-6 years of HRBP/HR Generalist experience.
• Strong stakeholder management and employee relations experience.
• Good understanding of HR analytics, eSAT/eNPS and attrition analysis.
• Proficiency in MS Excel and PowerPoint.
• Knowledge of labor laws and compliance.
• Experience with HRIS platforms.

Good to Have

• Experience in MSP or Technology organizations.
• Exposure to PeopleStrong or similar HRIS.
• Power BI exposure.

Behavioral Traits

• Relationship builder
• Data-driven mindset
• Proactive problem solver
• Collaboration-focused team player