Assistant Manager - HR operations

Role & responsibilities

• Own and manage end-to-end HR Operations encompassing onboarding, exits, documentation, employee records and complete lifecycle management across all entities.
• Lead HR Audits end-to-end including audit preparation, documentation, compliance checks, auditor coordination and timely closure of observations and findings.
• Ensure 100% adherence to HR policies, processes and statutory/internal audit requirements at all times.
• Oversee Background Verification (BGV) processes, ensuring timely completion, vendor coordination and effective resolution of discrepancies.
• Manage employee insurance operations including enrolment, claims coordination, and liaison with employees, insurers and internal stakeholders.
• Drive HR MIS, dashboards and analytics to support regular management reporting and data-driven decision-making.
• Design and maintain HR dashboards and reports using Advanced Excel including Pivot Tables, advanced formulas, data validation and trend analysis.
• Collaborate effectively with HRBPs, Business Teams, Payroll, Finance and cross-functional stakeholders to ensure seamless and efficient HR operations.
• Maintain the accuracy, integrity and timely updation of employee data, records and HR documentation across systems.
• Support the development, implementation, communication and governance of HR policies, SOPs and process frameworks.

Preferred candidate profile

• Strong working knowledge of HR Operations onboarding, exits, lifecycle management and compliance
• Hands-on experience in HR Audits internal, statutory and process audits
• Proficiency in Advanced Excel Pivot Tables, VLOOKUP, XLOOKUP, IF formulas, data validation and MIS reporting
• Hands-on experience in Power BI — dashboard creation, data modelling and HR analytics
• Working knowledge of HRMS platforms — Zoho People, SAP, Darwinbox, or equivalent
• Sound understanding of HR Compliance & Statutory requirements — PF, ESI, Gratuity, Shops & Establishment Act
• Knowledge of HR Policies, SOPs and process governance
• Strong analytical and data interpretation skills
• Excellent stakeholder management and cross-functional collaboration skills
• High attention to detail with strong documentation and data integrity mindset
• Good written and verbal communication skills