Assistant Manager - HR Operations

Job Summary:
Responsible for managing and coordinating day-to-day HR operations, ensuring smooth employee lifecycle processes, accurate HR records, compliance with company policies and applicable employment regulations, and timely support to employees and managers.

Key Responsibilities:

• Manage employee onboarding, documentation, background verification, and joining formalities.
• Maintain and update employee records, HR databases, and personnel files.
• Handle employee lifecycle activities including transfers, promotions, confirmations, and exits.
• Manage attendance, leave, payroll inputs, and employee-related HR data.
• Coordinate with payroll and finance teams to ensure accurate and timely payroll processing.
• Prepare HR letters, employment documents, confirmation letters, experience letters, and other HR documentation.
• Address employee queries related to HR policies, benefits, leave, attendance, and payroll.
• Maintain HRIS/HRMS data and generate regular HR reports and dashboards.
• Support performance management and appraisal processes.
• Ensure compliance with applicable labor laws, company policies, and statutory requirements.
• Coordinate employee engagement initiatives, training programs, and internal HR activities.
• Assist with audits and maintain proper HR documentation and records.
• Support HR managers in implementing policies, processes, and organizational initiatives.

Required Skills & Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 15 years of experience in HR operations or generalist HR.
• Good knowledge of employee lifecycle processes and HR documentation.
• Familiarity with HRMS/HRIS and Microsoft Excel.
• Knowledge of payroll and statutory compliance is an advantage.
• Strong communication, coordination, organizational, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive employee information.

Key Performance Areas (KPIs):

• Accuracy of employee records and HR data.
• Timeliness of onboarding and employee lifecycle activities.
• Payroll and attendance accuracy.
• Employee query resolution time.
• Compliance with HR policies and statutory requirements.
• HR documentation and audit readiness.