BENGALURU · FULLTIME
Assistant Manager- HR Operations- EDM

IBM
Bengaluru · onsite · Posted 6d ago
Sourced from
Undisclosed6–8 yrsfulltimeBengaluru
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Section · 01
About this role
Your Role and Responsibilities:
As an Assistant Manager - HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Your primary responsibilities include:
- You will update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services.
- Interface with customers to resolve questions and issues regarding compensation administration/processes.
- Provides data for any internal business controls team as required.
- Ensure compliance with the client's existing standards.
- You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree
Required Technical and Professional Expertise:
- Graduate/Postgraduate (MBA HR is preferred) with a minimum of 6-8 years of experience in Core HR & Issue Resolution for any International IT / ITES Companies.
- Good verbal and written English language skills.
- Ability to communicate and resolve difficult customer service issues Expertise and knowledge in Core HR-related processes (excluding Recruitment).
- Good knowledge of MS Excel.
- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines.
- Ability to troubleshoot and implement changes in his/her processes.
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements.
- Teamwork - the ability to work well within the team is key to this role.
Preferred Technical and Professional Experience:
- Ambitious individual who can work under their direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Enhance technical skills by attending educational workshops, reviewing publications etc.
Years of Experience:6 - 8
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Section · 02
Skills
Customer ServiceHr ServicesITEShuman resourcesChange ManagementHR OperationsoperationsAdministrationcomplianceexcel
Section · Company
About IBM

IBM
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India
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